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Unable to decrypt attachments encrypted w/ PGP/MIME

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Nickjay

13 Apr, 2015 07:47 PM

GPGServices

GPG Keychain Access 1.1.3
GPG Services 1.9.2
MacGPG2 2.0.19
GPG Preferences 1.0.2

Thunderbird 31.6.0
Enigmail 1.8.1
OS X Yosemite 10.10.3

When receiving an Encrypted and/or signed email using PGP/MIME, the attachments will not open "This attachment appears to be empty."

If the email is encrypted with Inline PGP, the attachments can be Decrypted and Opened/Saved.

What did you expect instead

Attachments should be decrypted with message and accessible.

Describe steps leading to the problem.

Self evident in description of problem.

If your problem concerns GPGMail, are other plugins installed in Mail.app?

Not using Mail.app

1. 1 Posted by Voo Bee on 23 May, 2015 02:24 PM

   

   i have the same problem on Ubuntu 14.04, with TB 31.7.0, enigmail 1.8.2, gpg 1.4.16. is there any solution to this?

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2. 2 Posted by fzriely on 12 Jun, 2015 11:45 AM

   

   This comment was split into a new discussion: Unable to decrypt attachments encrypted w/ PGP/MIME

   I'm receiving encrypted files with the extensions xlsx.pgp and docx.pgp that cannot be decrypted. I'd be grateful for your assistance.

   Thanks.

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3. Support Staff 3 Posted by Steve on 13 Jun, 2015 05:19 PM

   

   Hi Nickjay,

   sorry for not responding earlier. We were having very busy times preparing the now available GPG Suite 2015 06.

   So for starters, could you please visit our homepage, download and install the latest stable GPG Suite.

   If then your problem persists, please visit the Enigmail support. We are not the developers of the Enigmail plugin. If you want you can try out Mail.app with the GPGMail plugin and see if that works.

   Do keep us posted how this turns out.

   @Voo Bee: Please also contact Thunderbird support. This seems to be a problem with the mail client on the receiving end. From what I recall, The latest Enigmail should be able to deal with PGP/MIME mails just fine.

   All the best,
   steve

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4. 4 Posted by JimJames on 09 Sep, 2015 07:12 PM

   

   This definitely seems to be an Engimail problem.

   Since the most recent update of Enigmail, I've been having the same problem using Thunderbird 31.6 (configured for IMAP off my own server) and Enigmail 1.8.2 on Win7.

   I'm able to access attachments fine if manually downloading from webmail, then decrypting using CML or Kleopatra, or even if I save a local copy of the email from TBird, then decrypt the .eml via CML or Kleopatra, then re-open with TBird, it works. But if I decrypt with Enigmail, I get an 'attachment appears to be empty' issue each time, with multiple different file types and with a few different GPG configurations.

   Best,

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5. Support Staff 5 Posted by Steve on 10 Sep, 2015 04:20 PM

   

   Jim, thanks for the update. Could one of you report this to the Enigmail team (they are friendly peopel and do respond) to move things forward. Maybe they are not yet aware of this.

   If you like do keep us and other users posted here with updates.

   Kindly,
   steve

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6. Support Staff 6 Posted by Steve on 10 Feb, 2016 12:15 PM

   

   Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

   All the best, steve

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7. Steve closed this discussion on 10 Feb, 2016 12:15 PM.