OS X 10.9.5 and Apple Mail 7.3 in Mavericks: high CPU load while composing an email with installed GPG plug-in (notourbug: this also happens with GPGMail disabled)
I read the closed thread "10.9: Mail 7.1 in Mavericks, CPU load while composing an eMail with installed GPG plug-in" and I have the same problem after updating from OS X 10.8.5 to 10.9.5 exactly one day ago. And this Apple Mail problem is up to now the only serious problem I have with 10.9.5 and could not solve.
Steve wrote that the old discussion should be linked, I hope I did the right thing .... by setting a link with Markdown (or is there a special linking functionality???). Sorry, I am new here ...
I had GPG Mail v2.1 installed when I was in OS X 10.8.5 (no problems with CPU load!) and I also tried it with GPG Suite Beta 6 in OS X 10.9.5 (GPG Mail = v2.5b6), but no change.
I have CPU loads starting around 30% and going up quite fast until 92–95% when composing a message. Even if a new message is only open and I do nothing! I also deactivated list preview and also encryption of draft emails. No change.
When I uninstall GPG Tools, everything is OK (CPU load 0% to under 10% in Mail).
Can I do anything to help finding the problem? I also have XCode installed although I am not an developer for OS X ...
Best regards,
Patrick
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Support Staff 1 Posted by Steve on 28 Mar, 2015 10:47 PM
Hey Patrick,
thanks for taking the time to report this. I have not heard about high CPU in a while. We thought it might have sorted itself. Obviously that is not the case. Are you planning on update to OSX 10.10? So far I have not heard high CPU complaints from any OSX 10.10 user. This would be a nice test case to see how this goes.
If not, we''ll have to see. This is very odd. So you have all the security update from apple and did install GPG Suite beta 6 from our homepage?
All the best,
steve
2 Posted by janee39 on 01 Apr, 2015 11:24 AM
I would like to update to 10.10, but for now I am stuck in 10.9.5 because I have to use Filemaker v12 – it's not compatible with 10.10 ... and I have no money for Filemaker 13 in the moment ...
Yes, I have all the security updates and I tried also GPG Suite beta 6.
I hope it's not a coincidence with some other cause, because I found discussions with Apple Mail and 10.9 also with high CPU load. E.g.:
https://discussions.apple.com/thread/5508888.
They discuss various causes like a corrupt mail index, bad fonts, problems with GMail accounts and "/" in IMAP folder names (I have no GMail account), a large Accounts.plist file (mine is small). But nothing seemed to be 100% sure. I didn't checked ALL these things, perhaps I should do this first ...
Or any other possibility or idea what I could check or try out?
Best regards,
Patrick
Support Staff 3 Posted by Steve on 12 Apr, 2015 11:03 AM
What you could try to do is temporarily remove the GPGMail bundle and see if the issues with high CPU usage persists then for a day or two.
Restart mail and check in Mail.app > Preferences if you still see GPGMail. It should be gone.
That would at least give us an idea, if this is indeed GPGMail related or not.
Kindly,
steve
4 Posted by janee39 on 16 Apr, 2015 04:11 PM
Hello!
I aready did remove the GPG bundle – and I was sure that after that the problem with high CPU load was gone! And I could reproduce the problem by re-installing the GPG suite, as far as I remember, like I wrote in my first posting: "When I uninstall GPG Tools, everything is OK (CPU load 0% to under 10% in Mail)."
But today I have to correct that statement – I had a high CPU load today also WITHOUT the GPG bundle installed (and I only had a mail draft window open – without writing).
So I suppose there is some other reason than the GPG suite ....
I didn't had the time to check every possibility mentioned here:
https://discussions.apple.com/thread/5508888. When I checked this, I can write here again.
Or you can already close this discussion. I suppose GPG suite is not the problem here.
5 Posted by janee39 on 16 Apr, 2015 04:12 PM
I forgot: Thanks for your support!
Support Staff 6 Posted by Steve on 02 May, 2015 09:29 AM
Hi Patrick,
thanks for updating this discussion with that important information. As you see debugging GPG Suite takes some patience due to the complexity involved.
As I said earlier, we've not received such reports so far for 10.10 so maybe Apple did indeed fix the bug in question for OS X Yosemite.
If you have a minute, it would be great to add your findings to the Apple Discussion to let others know the latest status.
I'm closing this discussion. If you need further assistance or have questions you can re-open this discussion here or open a new one any time.
Enjoy your weekend!
steve
Steve closed this discussion on 02 May, 2015 09:29 AM.