GPGServices #218: Can't allocate a new block for a pasteboard. Creation of a new Pasteboard will fail. Happens when using "Clipboard History" chrome extension (was: Nothing happens after choosing Service OpenPGP: Encrypt)
GPG Keychain and/or GPGServices 2.5b6
When I select a file or highlight text and right click to select services then choose "OpenPGP: Encrypt" nothing happens
I expected a dialog asking which key to use to encrypt.
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1 Posted by kacomess on 23 Mar, 2015 09:25 PM
Are you encrypting to yourself or another recipient? GPG Suite in Apple Mail will encrypt automatically if the person to whom you are sending the e-mail has a key pair and the public key is in your GPG Keychain. The encryption will be indicated by the "lock" in the upper right-hand corner of your Apple Mail screen appearing closed (rather than open). If the lock remains "open", the message did not encrypt. Note that the encrypted text appears on your own Mail software as plain text.
2 Posted by Ah on 24 Mar, 2015 03:11 AM
thanks. I ultimately used Mail to encrypt. What I was attempting was encrypting text.
3 Posted by kacomess on 24 Mar, 2015 05:04 AM
I’m confused: you pasted text into some application other than Apple Mail and it failed to encrypt? I think GPG is integrated with Apple Mail at this point. Old versions of it (Phil Zimmerman’s original PGP before he sold it) was “free standing”. In any event, it seems as if your problem has been resolved successfully.
Keith
4 Posted by Ah on 24 Mar, 2015 05:22 AM
I believe you are also supposed to be able to highlight text, right click, choose "services" then "openPGP encrypt" at which point a dialog opens asking you which key in your keychain to use. The GPGTools website says "GPG Services is a plugin that brings GPG power to almost any application. It allows you to encrypt/decrypt, sign/verify and import keys from text selections, files, folders and much more."
5 Posted by kacomess on 24 Mar, 2015 07:02 AM
That's my understanding as well and I've had the same problem myself. I don't have a satisfactory explanation and I don't want to convey the impression I am an expert...I'm not. Let me see what I can find out. If you post the comment you sent to me, it may yield a quicker answer.
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<Mediocre times beget empty prophets> ~ Camus (The Fall)
6 Posted by headShrinker on 24 Mar, 2015 06:56 PM
I'm also having this problem. when I go to contextual menu > services > gpg decode to decode a gpg message, the program switcher twitches, then nothing happens. Safari 8.0.5, OS 10.10.3. Meanwhile the Mac Mail plugin is working fine.
7 Posted by headShrinker on 24 Mar, 2015 07:10 PM
Well I found my problem. I set the service quick key to decrypt file and i was selecting text, not a file. Same with the contextual menu.
Support Staff 8 Posted by Steve on 25 Mar, 2015 07:06 PM
Hi all,
headShrinker, thanks for the update. Glad you were able to find out what went wrong in your case.
@Andrew: How did you update the tools? Did you use automatic upates or did you install GPG Suite beta 6 from our homepage? When you select GPGServices > OpenPGP: Encrypt file can you please open Console.app and see if it spits out any related errors when you are attempting to launch GPGServices.
@Keith: If you are still having issues with GPGServices, could you please open a separate discussion and we'll go from there.
All the best,
steve
9 Posted by Ah on 26 Mar, 2015 12:45 AM
Thanks, Steve
Both actually. First I updated and when I couldn't get the text/file encoding to work, I downloaded the new beta.
There are a lot of messages on Console, none obviously related to GPGTools. What specifically should I look for?
Support Staff 10 Posted by Steve on 26 Mar, 2015 07:22 PM
Anything gnupg / libmacgpg / GPGServices rerlated is interesting.
You can try to hop on our live chat: https://www.hipchat.com/gi8zHW4K3 if no one is there just hang in there - eventually we'll show up.
Support Staff 11 Posted by Steve on 03 Jun, 2015 01:29 PM
Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.
All the best, steve
Steve closed this discussion on 03 Jun, 2015 01:29 PM.
kacomess re-opened this discussion on 03 Jun, 2015 08:04 PM
12 Posted by kacomess on 03 Jun, 2015 08:04 PM
Steve,
I still have the problem. Nobody replied!
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<Mediocre times beget empty prophets> ~ Camus (The Fall)
13 Posted by James on 03 Jun, 2015 10:02 PM
I have this problem periodically as well. A restart will typically fix it, but not always.
14 Posted by kacomess on 03 Jun, 2015 10:09 PM
No, I've tried that numerous times to no avail. Thanks though for the reply!
Support Staff 15 Posted by Luke Le on 09 Jun, 2015 02:11 PM
Hi,
is there any chance that some of you have the Pushbullet Extension installed?
We've heard reports of exactly this nature which were connected to that extension.
16 Posted by Frank Boer on 09 Jun, 2015 06:00 PM
Same problem here... :(
Solution..:??
THX!
17 Posted by kacomess on 09 Jun, 2015 06:45 PM
Luke,
Thanks for the reply. I do not have that extension installed. Also, do
you know if RetroShare GPG keys do not work with GPG Mail?
Support Staff 18 Posted by Luke Le on 09 Jun, 2015 06:54 PM
Oh ok, than it might be a different problem.
Could you please check Console.app for any error messages regarding GPGServices?
Thanks.
19 Posted by Frank Boer on 09 Jun, 2015 06:57 PM
Downgrading to GPG_Suite-2015.03-b6 of March 19th fixed it for me.
20 Posted by kacomess on 09 Jun, 2015 07:08 PM
Luke,
Pardon my ignorance, but where is console.app located on a Mac?
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<Mediocre times beget empty prophets> ~ Camus (The Fall)
Support Staff 21 Posted by Steve on 11 Jun, 2015 07:32 PM
Keith: just use spotlight, type console and it will find console.app.
Frank, hm this sounds very odd. Would you be willing to give the beta 6 another go? If the problem persists, this is definitely something we would want to investigate. As Luke pointed out, if issues with b6 persist, please have a peek at console.app while trying to do the encryption and post any related errors here. If it is a lot of text, please post a txt file attached to your reply.
All the best,
steve
22 Posted by Frank Boer on 11 Jun, 2015 07:36 PM
No content.
Support Staff 23 Posted by Steve on 11 Jun, 2015 07:37 PM
No content? Frank, please use visit this discussion in your browser instead of replying via email. thanks (:
Support Staff 24 Posted by Steve on 11 Jun, 2015 07:38 PM
Also Frank, if you want hop on our live chat: https://www.hipchat.com/gi8zHW4K3
25 Posted by Andrew Herrmann on 11 Jun, 2015 08:49 PM
I do not have Pushbullet. I am able to decrypt highlighted text on a second computer, also running Yosemite, but I get an error message (code= 0) when I try to decrypt a selected file.
Support Staff 26 Posted by Steve on 11 Jun, 2015 08:52 PM
Andrew: Bad news, at the moment, the only solution is to uninstall the PushBullet plugin. We did contact the developers of PushBullet, but didn't hear back.
GPGServices is just one of several softwares affected by PushBullet.
All the best,
steve
27 Posted by Andrew Herrmann on 11 Jun, 2015 08:54 PM
I do NOT have pushbullet.
Support Staff 28 Posted by Steve on 11 Jun, 2015 08:56 PM
Sorry, too long in front of this machine. My bad.
So the case for you is decryption of files broken on two macs?
If you want, hop on our live chat: https://www.hipchat.com/gi8zHW4K3
29 Posted by Andrew Herrmann on 11 Jun, 2015 08:58 PM
Tried updating to Version 1.2b6 (1057b) on the Mac Mini where nothing happens. No change.
Correct, but on Mac Mini there is no response at all to the command. On Macbook I get error code = 0.
On Mac Mini there is also no response at all to command to decrypt selected text, but the function works on Macbook.
30 Posted by kacomess on 11 Jun, 2015 09:26 PM
This comment was split into a new discussion: RetroShare GPG keys not working in GPGMail
OK, will do. Also, are RetroShare-generated GPG keys non-functional in
GPG-Mail?