Apple Mail not deleting Drafts
GPGMail 2.5b5
I have been having an issue with Apple Mail where it is saving Drafts of every email I send as expected, but does not delete them, or at least does not delete some. Most of my mail I send not encrypted as I use GPGTools for only one client. This is not a big issue and only a small inconvenience, so I'm not overly concerned but thought I'd let you know. Apple Support tell me they don't have an answer for the problem and have not experienced it before. The only other plugin I use is Mail Act-On which I have used for years and which I can't live without. As I said, its not a big issue, but thought I'd mention it in case it assists in some way. The problem may not have anything to do with GPG Tools.
other Plugin: Mail Act-On
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Support Staff 1 Posted by Steve on 14 Mar, 2015 09:27 AM
Hi Annie,
do I understand correctly, that even after a mail is sent, some drafts remain in the drafts folder? You did not post the version info so can you please copy all version info as described here into this discussion.
If you are not on GPG Suite b5 already, please download and install from our homepage. There were issues with drafts in earlies versions but quite a few things have been tweaked in that area.
All the best,
steve
2 Posted by Annie Minton on 14 Mar, 2015 10:06 PM
Hi Steve,
The version is 2.5b5 which I believe is the latest.
Drafts are still not deleting.
Cheers...
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Annie Minton Design Services <mailto:[email blocked]>
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Support Staff 3 Posted by Steve on 14 Mar, 2015 10:34 PM
Could you hop on our live chat: https://www.hipchat.com/gi8zHW4K3
4 Posted by das deniz on 24 Mar, 2015 02:56 AM
have also been seeing exactly this behavior - multiple versions as i compose end up in drafts folder and are not deleted when i send.
Support Staff 5 Posted by Steve on 25 Mar, 2015 07:50 PM
Deniz: Can you please copy all version info as described here into this discussion.
Could you hop on our live chat? Link in reply #3.
6 Posted by M. C. H. on 03 Apr, 2015 09:42 PM
Same issue, beta6. Drafts not deleted after sending. (10.9.5, pop-account).
... while sending emails which are smime encrypted and signed.
7 Posted by M. C. H. on 08 Apr, 2015 09:58 AM
This is the last version which handles drafts correctly:
17.09.2014 GPGMail 2.1 (0b14af0) 734n (released 03.09.2014 - surely okay)
Since versino 739n the drafts issue is not solved at all. Including all betas.
Support Staff 8 Posted by Steve on 08 Apr, 2015 10:17 AM
More info from Cilly testing:
09.07.2014 GPGMail 2.1 (fa3e4a3) 717n (released 02.07.2014 - surely okay)
17.09.2014 GPGMail 2.1 (0b14af0) 734n (released 03.09.2014 - surely okay)
01.10.2014 GPGMail 2.1 (a479151) 739n (released 23.09.2014 - possibly broken)
...
GPGMail 2.1 (e104cf2) 743n (released 01.10.2014 - not okay, leaves drafts and does not sign)
09.10.2014 GPGMail 2.1 (82ec9e8) 744n (released 04.10.2014 - not okay, leaves drafts and does not sign)
09.10.2014 GPGMail 2.1 (f976416) 745n (released 08.10.2014 - seems bugs from 744n not fixed leaves drafts)
15.10.2014 GPGMail 2.1 (640e3b9) 748n (released 13.10.2014 - fixed bugs 'leave drafts'?)
GPGMail 2.1 () 752n (released 15.10.2014 - ?)
GPGMail 2.1 () 756n (released 28.10.2014 - ?)
GPGMail 2.1 () 757n (released 05.11.2014 - ?)
GPGMail 2.1 () 759n (released 07.11.2014 - ?)
GPGMail 2.1 () 779n (released 30.12.2014 - ?)
Support Staff 9 Posted by Steve on 08 Apr, 2015 10:36 AM
We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll receive a notification. Feel free to open a new discussions should you run into further problems or need assistance.
Steve closed this discussion on 08 Apr, 2015 10:36 AM.
Support Staff 10 Posted by Steve on 07 Mar, 2018 01:08 PM
The bug where Mail.app created multiple drafts has been fixed by Apple in macOS 10.13. If you are still affected by this issue, consider updating to macOS 10.13 High Sierra.
Steve closed this discussion on 07 Mar, 2018 01:08 PM.
Annie Minton re-opened this discussion on 07 Mar, 2018 09:36 PM
11 Posted by Annie Minton on 07 Mar, 2018 09:36 PM
I did, but little difference.
Warm Regards,
~ Annie Minton
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<skype:annieminton?chat>
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The greatest mistake you can make in life is to be continually fearing you will make one.
Elbert Hubbard
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Support Staff 12 Posted by Steve on 08 Mar, 2018 05:18 PM
Could you please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.
So just to be clear you are running macOS 10.13.3 now and GPG Suite 2018.1 and still seeing duplicate drafts not being removed by Mail.app after sending the message?
All the best,
steve
Support Staff 13 Posted by Steve on 20 Apr, 2018 08:43 AM
Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.
All the best, steve
Steve closed this discussion on 20 Apr, 2018 08:43 AM.