GPG Suite 10.6 32-bit (was: Encryption problem: GPGServices app not compatible)
GPGServices
Mac OS X V 10.6.8
GPG Version 1.4.1
When trying to encrypt from Text Edit I get the following response:
The “OpenPGP: Encrypt” service could not be used because the “GPGServices” application is not compatible with your computer.
Any ideas?
THanks,
J
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1 Posted by wingman on 30 Jan, 2015 04:20 PM
Hi James
Could you please download the latest version from gpgtools and try again? Currently the newest version is beta 4
Thanks
2 Posted by James on 31 Jan, 2015 10:46 AM
I deleted everything and reinstalled Beta 4. I continue to get the same message, "GPGServices application is not compatible with your computer.
3 Posted by wingman on 31 Jan, 2015 04:20 PM
Could you please post the exact version of GPG and OS X - Instruction below
http://support.gpgtools.org/kb/faq/where-can-i-find-version-info-of...
4 Posted by James on 01 Feb, 2015 10:50 AM
THe information requested is provided in the initial post:
OSX V 10.6.8
GPG V 1.4.1
Thanks
5 Posted by wingman on 01 Feb, 2015 11:57 AM
Beta 4 shouldn't be GPG v1.4.1 as far as I know which is the main reason which I was advising to state the exact versions
Could you please download and install our latest nightly build and see if the problem persists. That page also has sig and SHA1 to verify the download.
6 Posted by James on 02 Feb, 2015 01:16 PM
My apologies for misunderstanding your request.
GPG Mail: V: 1.4.1
GPG Keychain: V: 1.2b3
GPG Services: V: 1.10b2
MacGPG2: V: 2.0.26b3
GPGPreferences: V: 1.5b2
Do I need to download all the "night lies" or specifically the GPG Services?
Thanks
7 Posted by wingman on 02 Feb, 2015 01:20 PM
Just download the GPGsuite and it will update all the relevant modules (there are tones a bugs fixed so far so best to have the latest one)
Then restart you mail.app and let us know if the issue has been fixed
8 Posted by James on 02 Feb, 2015 03:20 PM
I've done just about everything I know to do. I've deleted the suite, reinstalled the suite, downloaded and installed the night lies all to no avail. I continue to get the "not compatible with your computer" message.
Is there any way to go back to Beta 3. I've essentially lost access to all the encrypted files on my computer, which is NO BUENO.
9 Posted by wingman on 02 Feb, 2015 04:13 PM
Hi James
Could you please paste the relevant versions following the link below?
http://support.gpgtools.org/kb/faq/where-can-i-find-version-info-of...
Are there any errors within console.app?
Thanks
10 Posted by James on 02 Feb, 2015 04:26 PM
I don't know what the console app is but the information requested is below. Again, thanks for your time
Mac OS X: 10.6.8 (10K549)
GPGPreferences: 1.5b2 (7c4ebb5), 745n
GPGServices: 1.10b2 (814d5f3), 748n
GPG Keychain: 1.2b3 (88b03e7), 1023n
GPGMail: 1.4.1, 1.4.1
MacGPG2: 2.0.26b3 (f4c3e1b), 770n
11 Posted by James on 03 Feb, 2015 01:27 PM
It seems as though I was able to send an encrypted email but I have yet to hear from the recipient. I hope to hear from them sometime today.
My main problem continues to be encrypting through text edit. When attempting to encrypt, I continue to get the following message, "The “OpenPGP: Encrypt” service could not be used because the “GPGServices” application is not compatible with your computer."
Support Staff 12 Posted by Luke Le on 12 Feb, 2015 12:01 PM
Hi James,
unfortunately it looks like your computer is no longer supported by GPG Suite. We've switched to 64bit-only a while ago which might explain the problem you're seeing.
Is the processor of your mac by any chance a Core Duo?
Support Staff 13 Posted by Steve on 31 Mar, 2015 01:49 PM
Hi James,
as a first step to improve the situation on 32-bit 10.6 macs, the GPG Suite should now no longer install on such incompatible systems.
Could you please download and install our latest nightly build and see if the problem persists. That page also has sig and SHA1 to verify the download.
We have a second ticket open to provide an Installer for such old system and we'll keep you posted when that is ready.
All the best, steve
Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.
Support Staff 14 Posted by Steve on 07 Apr, 2015 02:45 PM
James, did you find time to test and see if the latest nightly builds do still install? (they should not)
Steve closed this discussion on 04 Jun, 2015 04:27 PM.
Steve re-opened this discussion on 19 Feb, 2016 05:38 PM
Support Staff 15 Posted by Steve on 19 Feb, 2016 05:38 PM
Hey James,
we are happy to inform you, that we found the time to put together GPG Suite for 10.6 32-bit.
Please note, this test version is still in alpha state. It would be fantastic, if you could try it out and let us know, what you think. You can reply to this existing or create a new discussion. Make sure to put "GPG Suite 10.6 32-bit alpha" in the subject line. Whether it's just a quick thanks or a serious bug report, we are looking forward to hear from you.
Download link in below comment
Kind regards from team and myself,
steve
Support Staff 16 Posted by Steve on 07 Mar, 2016 11:32 AM
Hi James,
GPG Suite releases for old and unsupported OSs can be found here:
https://releases.gpgtools.org/oldies/
I'm closing this discussion for now. If you find time to test the 10.6 32-bit version, any feedback would be highly appreciated.
Once you get around to test this, you can either re-open this discussion or open a new one any time.
All the best,
steve
Steve closed this discussion on 07 Mar, 2016 11:32 AM.