File encryption/signature appear in services, but don't work (nothing happens)

j.fays's Avatar

j.fays

29 Jan, 2015 04:26 PM

GPGServices 1.0.2 (build 602)
10.9.5

I try to encrypt a file on my computer. I right-click on the file, then click on Services > OpenPGP: Encrypt File (see screenshot).
Nothing happens.

I got the same for signing a file, or for encrypting a text selection : the services menus appear correctly, but whatever the service I try to use, nothing happens...

What did you expect instead

I expected to see a window open with some options (e.g. choose the keychain for encryption).
Or even just the generation of an encrypted file using my default keychain.

Describe steps leading to the problem.

  1. Services > OpenPGP: Encrypt File
  2. nothing happens
  1. Support Staff 1 Posted by Luke Le on 29 Jan, 2015 04:30 PM

    Luke Le's Avatar

    Hi,

    very sorry to see you're running into this problem.
    Could you please check Console.app for any error messages which might be related to this problem.

    Thanks!

  2. 2 Posted by j.fays on 04 Feb, 2015 01:26 PM

    j.fays's Avatar

    Sorry, I cannot help to debug because in the meantime I switched to Yosemite. So I installed the GPG tools for Yosemite, and everything seem to work fine.

    Fine for me, but a missed chance for capturing a potential bug.

  3. Support Staff 3 Posted by Steve on 04 Feb, 2015 08:46 PM

    Steve's Avatar

    Hi J,

    thanks for the heads-up. True, but then again, you were using a rather old version of GPGServices. This might be an old bug already fixed in GPG Suite beta 4.

    Glad, this is solved for you. I'm closing this discussion. If you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  4. Steve closed this discussion on 04 Feb, 2015 08:46 PM.

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