Mail crashes when creating new message.

Petr Manek's Avatar

Petr Manek

27 Oct, 2014 08:05 PM

I've installed the GPG Suite and ever since, my Mail app started crashing every time I open the "new message" window. I've attached the crash log for your convenience. I've tried reinstalling the Suite but that doesn't seem to solve the problem (with the Suite uninstalled, the Mail app is stable but I can't read encrypted e-mails).

Do you have any suggestions?

Thanks in advance,

  1. 1 Posted by Petr Manek on 27 Oct, 2014 09:07 PM

    Petr Manek's Avatar

    Ok, I've made some progress now.

    I've uninstalled gpg (by brew) and GPG Suite and reinstalled them both. After that, the Mail app started to work - and it even sent out encrypted e-mails. But then I tried to reply to an encrypted e-mail in my inbox and everything started crashing again. I can't send out regular email now without the whole app crashing.

    Any ideas? Pete.

  2. 2 Posted by Jerry on 28 Oct, 2014 10:14 AM

    Jerry's Avatar

    The GPG doesn't work with the new OS (Yosemite), so I have uninstalled it. Let us know when there is an update that works with the New OS. Thanks!

  3. Support Staff 3 Posted by Steve on 28 Oct, 2014 05:52 PM

    Steve's Avatar

    Hi Petr,

    please uninstall GPGMail for the time being by following this KB-article:

    A public and free beta for OS X 10.10 will be ready in the coming days.

    We'll announce once it's ready.

    All the best,

  4. 4 Posted by Petr Manek on 28 Oct, 2014 07:52 PM

    Petr Manek's Avatar

    Hi Steve,
    Thanks for your response. I've disabled GPGMail and everything returned to normal.

    I will be waiting for the new 10.10 compatible beta. Please drop a message here once it's available. Thanks!

    Have a great day.

  5. Support Staff 5 Posted by Steve on 31 Oct, 2014 03:49 PM

    Steve's Avatar

    Pete, we'll sure do that.

  6. Support Staff 6 Posted by Steve on 06 Nov, 2014 01:02 AM

    Steve's Avatar

    Hi Pete,


we've finally finished the first beta of GPGMail for Yosemite and it's available now.
    Read more:

    I'm closing this discussion as we do now indeed have the beta. Yey!

    For any feedback on the beta please do open new discussions with the Category set to "Beta Feedback".

    Thank you all for your patience, while you've waited for the beta.

    All the best (:

  7. Steve closed this discussion on 06 Nov, 2014 01:02 AM.

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