10.6: Passphrase entry

David Brook's Avatar

David Brook

03 May, 2014 03:57 AM

GPGMail 14.1
10.6.8

When signing and/or encrypting emails, GPGMail asks me for a passphrase, even when the options to store the passphrase on keychain is selected. Is this normal? Am I doing something daft? How can I stop the behaviour? Note: when using GPGMil under Mavericks this did not happen, but since I reinstalled Snow Leopard, it is ha[pening every time. GPG Suite removal and re-install does not help. Any ideas?

Please describe what you did expect instead

After initial entry and storage of passphrase in the keychain, I expected re-entry of passphrase every time I sign or encrypt an email to not be necessary.

If you remember, please describe the steps leading up to the problem

Create email, select option to sign/encrypt, send email - pssphrase requested every time.

  1. Support Staff 1 Posted by Steve on 07 May, 2014 05:59 PM

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    Hi David,

    this should not happen. Please open OS X Keychain, search for "gnupg" and delete everything you find (warning: this will remove all stored passphrases, so make sure you have those available in your head or your safe before removing anything!).

    Re-open mail an write an encrypted mail to yourself. See if you can decrypt that after again storing the passphrase in OS X keychain.

    If all that fails, note, that you can also use the caching timing for this. Open GPGPreferences and set the caching to a very high number. That will not prevent pinentry from asking again after a restart but will give you some rest at least for a few hours.

    I tested this on a 10.6 machine and it worked for me.

    You only have one key pair of yours?

    All the best, steve

  2. 2 Posted by David Brook on 08 May, 2014 03:11 AM

    David Brook's Avatar

    David Brook
    - Cauda Draconis -

    Dear Steve,

    Thanks very much for the response. There was no gnupg key in the OSX keychain, I suspect that is the problem. Have repaired permissions multiple times but cannot get it to work right. Any thoughts?
    Regards and best wishes,

    David Brook

    Everything you say and don't say, and the way you say it or don't say it, tells me something about you. Everything you do and don't do, and the way you do it or don't do it, tells me something else about you. You can't help it, it's automatic - a part of who you are. You can't stop it either, not convincingly, it'll be obvious. Nothing beats honesty, I'll see that as well.

  3. Support Staff 3 Posted by Steve on 23 May, 2014 05:09 PM

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    OK now we know that the passphrase is not saved to the OS X keychain. I think we had another case of this previously and fixed the problem.

    Could you please download and install our latest nightly build and see if the problem persists.

    All the best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

  4. 4 Posted by David Brook on 25 May, 2014 02:41 AM

    David Brook's Avatar

    David Brook

    - Cauda Draconis -

    Dear Stave,

    Thanks for this. Unfortunately the disk image is not viable. I have tried several times to download it and it always reports as corrupted.
    Regards and best wishes,
    David Brook

    The first commandment - know who you can fuck with and who you can't. Getting it right will save you a lot of pain...

  5. Support Staff 5 Posted by Steve on 25 May, 2014 11:00 AM

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    Hey David,

    are you referring to the nightly build? I just tried - it works for me. Could you please try again? Maybe just a temporary glitch?

    Best, steve

  6. 6 Posted by David Brook on 25 May, 2014 11:01 AM

    David Brook's Avatar

    David Brook
    - Cauda Draconis -

    Dear STeve,

     Been trying it all day. Can you email me a copy?

    Regards and best wishes,
    David Brook

    The first commandment - know who you can fuck with and who you can't. Getting it right will save you some unnecessary pain...

  7. Support Staff 7 Posted by Steve on 25 May, 2014 11:04 AM

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    Can you post a screenshot of the error you are seeing? That's very strange. Any blockers or anti-virus softrware at work here? Also, could you try a second browser. Does that fail as well?

    Please hop on our live chat if you want: http://www.hipchat.com/gi8zHW4K3

  8. 8 Posted by David Brook on 25 May, 2014 11:19 AM

    David Brook's Avatar

    David Brook
    - Cauda Draconis -

    Dear Steve,

     OK, gottit this time. I will install and test, will let you know how it goes.

    Regards and best wishes,
    David Brook

    The first commandment - know who you can fuck with and who you can't. Getting it right will save you some unnecessary pain...

  9. 9 Posted by David Brook on 04 Jun, 2014 11:00 AM

    David Brook's Avatar

    David Brook
    - Cauda Draconis -

    Dear Steve,

    Sorry the the pause. That seems to have worked OK. Thanks.

    Regards and best wishes,
    David Brook

    The first commandment - know who you can fuck with and who you can't. Getting it right will save some aggravation...

  10. Support Staff 10 Posted by Steve on 04 Jun, 2014 11:32 AM

    Steve's Avatar

    Perfect. Glad, this is solved for you. I'm closing this discussion. If you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    For the future: it's best to reply to discussion using your browser. It keeps the discussions lean and clean ;)

    Best, steve

  11. Steve closed this discussion on 04 Jun, 2014 11:32 AM.

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