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OSX Update, Mail 5.3 compatibility

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QAEngineer

19 Sep, 2012 07:11 PM

Hi all, after running the September 19 OSX system software update, upon opening mail I am greeted with a message saying incompatible plugin disabled; GPGMail. Opening GPG Keychain Access and checking for updates, I see I have the latest version. Would reinstalling help anything, or do we need to wait for an upgraded app?

1. 1 Posted by Thomas Schloss on 19 Sep, 2012 08:19 PM

   

   Is your software compatible with 6.0 mail? Will it work with GMAIL?

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2. 2 Posted by Starkicker on 19 Sep, 2012 08:56 PM

   

   Same issue here. Might try a reinstall but not expecting it to help.

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3. 3 Posted by Starkicker on 19 Sep, 2012 08:57 PM

   

   Sorry, should have said that's the Lion update to 10.7.5

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4. 4 Posted by Rocco on 20 Sep, 2012 08:43 AM

   

   the problem persists even to me, due to the Update to version 10.7.5 but a fix to make it work with the mountain lion?

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5. 5 Posted by Andrey on 20 Sep, 2012 10:06 AM

   

   The same problem. Mac OS 10.6.8, Mail 4.6 (1085).

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6. 6 Posted by Jürgen on 20 Sep, 2012 11:13 AM

   

   Same here. Plugin is not longer compatible to Apple Mail after update from 10.7.4 to 10.7.5.

   • Bildschirmfoto_2012-09-20_um_13.07.17.png 50.6 KB
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7. Support Staff 7 Posted by Luke Le on 20 Sep, 2012 11:14 AM

   

   We're already working on a fix.
   Will update this discussion with a link to the new version once it's available!

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8. Support Staff 8 Posted by Luke Le on 20 Sep, 2012 11:38 AM

   

   Update is out. Please download it from https://nightly.gpgtools.org/GPGMail-latest.dmg

   Let us know if it works for you!

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9. 9 Posted by Andrey on 20 Sep, 2012 12:34 PM

   

   This version is for OS X 10.7 (Lion) only. Please give a link for 10.6.8

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10. Support Staff 10 Posted by Luke Le on 20 Sep, 2012 12:36 PM

    

    Hi Andrey.

    We don't have a fix for 10.6.8 yet.
    Will update this discussion once something's available.

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11. 11 Posted by QAEngineer on 20 Sep, 2012 12:49 PM

    

    Thanks, my Lion OS 10.7.5, after running the update, is fixed. Mail app now loads GPG and all is well. Great work guys, very fast.

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12. Support Staff 12 Posted by Luke Le on 20 Sep, 2012 12:53 PM

    

    Hi Andrey,

    could you please test the attached version for us?
    We don't have a 10.6.8 test system at the moment.

    Installation:

    1.) Close Mail.app
    2.) Unzip the file
    3.) Move GPGMail.mailbundle into /Library/Mail/Bundles if it already exists otherwise into ~/Library/Mail/Bundles
    4.) Re-open Mail.app and check if it works.

    @QAEngineer: Thank you very much! We do what we can :)

    • GPGMail.mailbundle-10.6.8.Security.Update.Fix.zip 3.03 MB
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13. 13 Posted by Andrey on 20 Sep, 2012 02:00 PM

    

    Unfortunately the problem persists :(

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14. 14 Posted by bill on 20 Sep, 2012 02:05 PM

    

    The 10.6.8 fix looks to work for me.

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15. Support Staff 15 Posted by Luke Le on 20 Sep, 2012 02:09 PM

    

    Andrey, could you try to re-install GPGTools from https://nightly.gpgtools.org?
    That should fix permissions, remove any duplicate bundles (which could lead to the problem persisting).

    Let us know if it works!

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16. 16 Posted by Andrey on 20 Sep, 2012 02:19 PM

    

    That's funny. When starting Mail, I get a message about disabling of the plugin. But it looks all works...

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17. Support Staff 17 Posted by Luke Le on 20 Sep, 2012 02:21 PM

    

    That might mean that you've two versions of the plugin installed now. The old one, not compatible one. And the new one.

    Could you check ~/Library/Mail/Bundles and /Library/Mail/Bundles

    Only one plugin should exist. If you have two of them, remove both and copy the one I attached for you into /Library/Mail/Bundles.

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18. 18 Posted by karl-michael.sc... on 20 Sep, 2012 02:54 PM

    

    Patch for 10.6.8 works here.

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19. 19 Posted by Friedrich Beckm... on 20 Sep, 2012 02:56 PM

    

    Hi,

    the fix for the 10.6.8 OS version with GPGMail.mailbundle worked for me. I deleted the deactived versions and copied the file to ~/Library/Mail/Bundles. Then I restarted Mail and the gpgmail plugin works again.

    Thanks for the ULTRAFAST fix!

    Regards

    Friedrich

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20. Support Staff 20 Posted by Luke Le on 20 Sep, 2012 02:57 PM

    

    Perfect! Really glad it works!
    Having two OS updates during a crazy busy time is really not what we wished for

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21. 21 Posted by Andrey on 20 Sep, 2012 03:27 PM

    

    Thanks! Everything is working.

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22. 22 Posted by roland on 20 Sep, 2012 04:46 PM

    

    Doesn't work ;(

    It moves it into the Folder "Bundles (Disabled)"

    and says:

    • Screen_Shot_2012-09-20_at_18.44.19_.png 36.1 KB
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23. Support Staff 23 Posted by Luke Le on 20 Sep, 2012 04:55 PM

    

    @Roland: 10.7 or 10.6.8? Which version of GPGMail did you install?

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24. 24 Posted by roland on 20 Sep, 2012 05:01 PM

    

    Oh, damn

    i read 10.8

    i run 10.8.2

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25. Support Staff 25 Posted by Luke Le on 20 Sep, 2012 05:06 PM

    

    Sorry, no, not yet ready for 10.8

    Hopefully not too long anymore, though.

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26. 26 Posted by Scott on 20 Sep, 2012 09:33 PM

    

    Luke's post (#13) for 10.6.8 worked for me.
    Thanks for the very rapid fix!!!!

    S

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27. 27 Posted by sty on 21 Sep, 2012 03:59 AM

    

    #13 worked great for me too! Had to manually change access rights to /Library/Mail/Bundles though...

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28. 28 Posted by Nathan Daly on 21 Sep, 2012 06:46 AM

    

    Hey, #13 worked for me as well. Thanks again!! I am very impressed.

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29. 29 Posted by db on 21 Sep, 2012 08:59 AM

    

    reinstalling gpgmail 1.3.3 worked for me.

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30. 30 Posted by Cyril on 21 Sep, 2012 11:13 AM

    

    #13 worked great on 10.6.8, thank you !

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