GKA Hangs (Spanish version) (web)

moira.birss's Avatar


06 Dec, 2011 08:23 PM

I installed GpG tools on my OS 10.6 but it freezes when I try to generate a new key.

  1. Support Staff 1 Posted by Luke Le on 06 Dec, 2011 10:11 PM

    Luke Le's Avatar


    we've might have seen this problem before.
    Could you check your Console.app log for lines starting with GPG and post them here.
    That way we can have a look at it and further investigate.


  2. Support Staff 2 Posted by Luke Le on 07 Dec, 2011 12:13 AM

    Luke Le's Avatar

    Could you also please tell us what language your system is set to?
    We've seen some problems with other languages than english.

  3. 3 Posted by Moira Birss on 07 Dec, 2011 02:49 AM

    Moira Birss's Avatar

    Great question. I am helping a friend with this problem and don't have her
    computer in front of me so I don't have an immediate answer to your first
    question, but to answer your second, the system is set to Spanish.


  4. Support Staff 4 Posted by Luke Le on 07 Dec, 2011 02:51 AM

    Luke Le's Avatar

    Ha, what a coincidence, the problem is exactly with the spanish language.
    You'll find a link below pointing to a version which fixes the problem.
    Please have her install it and tells us if it worked.


  5. Alex closed this discussion on 02 Jan, 2012 07:07 AM.

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