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GKA Hangs (Spanish version) (web)

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moira.birss

06 Dec, 2011 08:23 PM

I installed GpG tools on my OS 10.6 but it freezes when I try to generate a new key.

1. Support Staff 1 Posted by Luke Le on 06 Dec, 2011 10:11 PM

   

   Hi,

   we've might have seen this problem before.
   Could you check your Console.app log for lines starting with GPG and post them here.
   That way we can have a look at it and further investigate.

   Thanks!

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2. Support Staff 2 Posted by Luke Le on 07 Dec, 2011 12:13 AM

   

   Could you also please tell us what language your system is set to?
   We've seen some problems with other languages than english.

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3. 3 Posted by Moira Birss on 07 Dec, 2011 02:49 AM

   

   Great question. I am helping a friend with this problem and don't have her
   computer in front of me so I don't have an immediate answer to your first
   question, but to answer your second, the system is set to Spanish.

   Thanks
   Moira

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4. Support Staff 4 Posted by Luke Le on 07 Dec, 2011 02:51 AM

   

   Ha, what a coincidence, the problem is exactly with the spanish language.
   You'll find a link below pointing to a version which fixes the problem.
   Please have her install it and tells us if it worked.

   http://cl.ly/3Z422P2v0I2e292t2T0M

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5. Alex closed this discussion on 02 Jan, 2012 07:07 AM.