Installer: repeatedly fails - mac os Big Sur 11.4

Adrian's Avatar


27 May, 2021 12:34 PM

GPG suite

It won't install I don't have much else to say. I have admin rights on the machine. Please see
attached image.



  1. Support Staff 1 Posted by Luke Le on 27 May, 2021 12:55 PM

    Luke Le's Avatar

    Hi Adrian,

    we apologize for the inconvenience.
    Did this error occur after you were prompted that an update of GPG Suite is available or were you manually installing GPG Suite from

    Could you please create an install log and attach it to this discussion with the steps explained here:

    That would be really helpful.

  2. 2 Posted by adrian bratt on 27 May, 2021 01:04 PM

    adrian bratt's Avatar

    Hi Luke,

    thanks for the speedy reply.

    I was originally running an update after the prompt from gpg suite. Later on I downloaded a
    new installer and that had the same problem. I just re-ran the installer 2 minute ago and did the uninstall
    first, and now the problem has gone, I have a clean install.

    I can only guess that there was something from the previous package causing a hang-up.

    Anyway, all is well now.

    Many thanks


  3. Support Staff 3 Posted by Luke Le on 27 May, 2021 01:54 PM

    Luke Le's Avatar

    It is great to hear that everything is working now. Thanks for the update.
    Do you remember which version you were running before?

  4. Steve closed this discussion on 29 May, 2021 10:56 AM.

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