GPG Mail: crashes when sending encrypted or signed email

Marc's Avatar


25 Jan, 2021 03:56 PM

As soon as I hit the send button, Mail crashes. This happens on both my iMac and MacBook Air. Both computers are on MacOS Big Sur and have GPG Mail v5 installed.

I have attached the error report generated by MacOS after the crash.

  1. Support Staff 1 Posted by Steve on 26 Jan, 2021 07:27 PM

    Steve's Avatar

    Hi Marc,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Could you please download and install our latest hotfix GPG Suite and see if that solves your problem.

    All the best,

    Disclaimer: Hotfixes are GPG Suite builds containing our latest source code, so bugs and crashes may occur.

  2. 2 Posted by Marc on 27 Jan, 2021 06:31 PM

    Marc's Avatar

    Hi Steve,

    Yes, the hotfix solved the issue. Many thanks!

    Best regards,

  3. Support Staff 3 Posted by Steve on 28 Jan, 2021 01:26 PM

    Steve's Avatar

    Glad this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.


  4. Steve closed this discussion on 28 Jan, 2021 01:26 PM.

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