GPG Services: Messages cant be decrypted

Julian Rix's Avatar

Julian Rix

15 Nov, 2020 09:07 AM

Im using keychain services on a Mac iOX.
Everything is up to date.

However recipients of my Encrypted messages can’t decrypt my messages using my public key. However I can decrypt theirs.

Expected messages to be decrypted using my public key

macOS                   10.15.7     19H15
GPG Suite               2020.1      2787    (c9e4d273d9)
GPG Mail (not loaded)   4.1         1530    (ad7b466590)    Decrypt Only Mode
GPG Keychain            1.6         1619    (d9f323fe3e)
GPG Services            2.0         1116    (0e712c951c)
MacGPG                  2.2.20      943     (a8c05a09fc)
GPG Suite Preferences   2.3         1147    (3676fecd1d)
Libmacgpg               1.1         927     (c29e5dab99)
pinentry           17      (85b3564ea3)
  1. Support Staff 1 Posted by Steve on 16 Nov, 2020 02:30 PM

    Steve's Avatar

    Hi Julian,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    You are probably referring to GPG Services. Please note that encryption will only work if the message is encrypted with the public key of the recipient and if the recipient has access to the corresponding secret key.

    This KB-article explains how to verify and sign a key. That way you ensure you are using the correct public key of your contact.

    Let me know if that info was helpful in getting this situation resolved.


  2. Support Staff 2 Posted by Steve on 24 Nov, 2020 12:29 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best,

  3. Steve closed this discussion on 24 Nov, 2020 12:29 PM.

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