GPG Services: Messages cant be decrypted
Im using keychain services on a Mac iOX.
Everything is up to date.
However recipients of my Encrypted messages can’t decrypt my messages using my public key. However I can decrypt theirs.
Expected
Expected messages to be decrypted using my public key
macOS 10.15.7 19H15
GPG Suite 2020.1 2787 (c9e4d273d9)
GPG Mail (not loaded) 4.1 1530 (ad7b466590) Decrypt Only Mode
GPG Keychain 1.6 1619 (d9f323fe3e)
GPG Services 2.0 1116 (0e712c951c)
MacGPG 2.2.20 943 (a8c05a09fc)
GPG Suite Preferences 2.3 1147 (3676fecd1d)
Libmacgpg 1.1 927 (c29e5dab99)
pinentry 1.1.0.3 17 (85b3564ea3)
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Support Staff 1 Posted by Steve on 16 Nov, 2020 02:30 PM
Hi Julian,
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
You are probably referring to GPG Services. Please note that encryption will only work if the message is encrypted with the public key of the recipient and if the recipient has access to the corresponding secret key.
This KB-article explains how to verify and sign a key. That way you ensure you are using the correct public key of your contact.
Let me know if that info was helpful in getting this situation resolved.
Best,
Steve
Support Staff 2 Posted by Steve on 24 Nov, 2020 12:29 PM
Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.
All the best,
Steve
Steve closed this discussion on 24 Nov, 2020 12:29 PM.