GPG Keychain: Thomas Voegtlin’s public key for Electrum not found

Peter's Avatar


13 Oct, 2020 07:09 PM

Hi, I’m following the instructions on on how to verify electrum download and it says to copy this key: ‘0x2bd5824b7f9470e6’ into ‘lookup key’ of the suite, and it returns with ‘not found ‘

I expected the key to be found: (GPG Keychain should respond with an entry for Thomas Voegtlin’s public key. Click Retrieve Key)

macOS                   10.15.7     19H2
GPG Suite               2020.1      2787    (c9e4d273d9)
GPG Mail (not loaded)   4.1         1530    (ad7b466590)    Decrypt Only Mode
GPG Keychain            1.6         1619    (d9f323fe3e)
GPG Services            2.0         1116    (0e712c951c)
MacGPG                  2.2.20      943     (a8c05a09fc)
GPG Suite Preferences   2.3         1147    (3676fecd1d)
Libmacgpg               1.1         927     (c29e5dab99)
pinentry           17      (85b3564ea3)
  1. Support Staff 1 Posted by Steve on 14 Oct, 2020 05:27 PM

    Steve's Avatar

    Hi Peter,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Which key server are you using in GPG Keychain > Preferences > Key server?

    I just tried searching for 0x2bd5824b7f9470e6 and found the public key.


  2. 2 Posted by Pieter van der ... on 16 Oct, 2020 11:49 AM

    Pieter van der Boon's Avatar

    Hi Steve,

    thanks for your reply. I’m using 'hkps://’ <hkps://> it says.

    best regards


  3. Support Staff 3 Posted by Steve on 16 Oct, 2020 12:20 PM

    Steve's Avatar

    Sorry, my bad, the public key in question resides on the old key servers, which are rather unreliable. I would suggest to get in touch with the key owner and ask them to upload and verify their public key on the new key server

    In GPG Keychain > Preferences > Key Server you can tick the option to fallback to the old key servers if now public key is found for your search on the new server. You may have to try a few times as the old servers are unreliable.

    Let me know if that worked as expected.

  4. Steve closed this discussion on 26 Oct, 2020 09:54 AM.

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