GPG Keychain: Export doesn't work

Joanne's Avatar


14 Sep, 2020 07:45 AM

Something is wrong. I want to back up my secret keys but the export function doesn’t work. I click on it and nothing happens. I have just bought the ‘support plan’ and wanted to install a fresh version of GPG Suite and import my keys.

I expected the export function to work.

Mac OS X        10.15.6             (19G2021)
Libmacgpg       0.7         769 
GPGMail -
GPG Keychain    1.3.1       1223
GPGServices     1.11        907 
MacGPG2         2.0.30      875 
GPGPreferences  2.0         887 
Pinentry        0.9.7       2
  1. Support Staff 1 Posted by Steve on 14 Sep, 2020 04:16 PM

    Steve's Avatar

    Hi Joanne,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    You are running a very outdated version of GPG Suite. Could you please download and install GPG Suite from our website and then see if that changes anything for the better or worse.


  2. 2 Posted by Jo Jo on 16 Sep, 2020 10:41 AM

    Jo Jo's Avatar

    I’m happy to do that but wanted to make sure that I won’t lose my existing keys if i do so. It sounds like I won’t lose them so I will go ahead with your suggestion.


  3. Support Staff 3 Posted by Steve on 16 Sep, 2020 11:34 AM

    Steve's Avatar

    Hi Joanne,

    this KB-article explains how to backup keys or your entire .gnupg folder. It also explains how to transfer keys from one mac to a second mac if you want to use the same keys on more than a single machine.

    To be safe you can create a backup of your gnupg folder.

    All the best,

  4. Support Staff 4 Posted by Steve on 28 Sep, 2020 12:57 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best,

  5. Steve closed this discussion on 28 Sep, 2020 12:57 PM.

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