tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/106918-gpg-mail-not-showing-up-in-mailappGPGTools: Discussion 2020-08-21T17:09:36Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/484986132020-07-30T15:01:33Z2020-07-30T15:01:36ZGPG Mail: Not showing up in Mail.app<div><p>I have installed GPG Suite on my laptop and I do not see anything in mail preferences and I do not think it is loading.</p>
<p>Of course this works on my workstation.</p>
<p><strong>Expected</strong><br>
Expecting it to work</p>
<p><strong>Additional info</strong><br>
I am a license holder.</p>
<pre>
<code>macOS 10.15.5 19F101
GPG Suite 2020.1 2787 (c9e4d273d9)
GPG Mail (enabled) 4.1 1530 (ad7b466590) Decrypt Only Mode
GPG Keychain 1.6 1619 (d9f323fe3e)
GPG Services 2.0 1116 (0e712c951c)
MacGPG 2.2.20 943 (a8c05a09fc)
GPG Suite Preferences 2.3 1147 (3676fecd1d)
Libmacgpg 1.1 927 (c29e5dab99)
pinentry 1.1.0.3 17 (85b3564ea3)</code>
</pre></div>Michael Horwathtag:gpgtools.tenderapp.com,2011-11-04:Comment/484986132020-07-30T15:15:44Z2020-07-30T15:15:44ZGPG Mail: Not showing up in Mail.app<div><p>Hey Michael,</p>
<p>thanks for reaching out. Sorry you are having problems using GPG Suite.</p>
<p>If you are using macOS Mojave or Catalina and can‘t find any signs of GPG Mail: Apple disables any installed plugins after installation and they have to be <a href="https://gpgtools.tenderapp.com/kb/gpgmail-faq/enable-gpg-mail-on-macos-mojave-or-newer">enabled manually</a>.</p>
<p>Or did you try that already but GPG Mail keeps disappearing?</p>
<p>Best,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/484986132020-08-01T12:43:22Z2020-08-01T12:43:25ZGPG Mail: Not showing up in Mail.app<div><p>I did a find across the filesystem for the bundle and removed things, and reinstalled.</p>
<p>Here are screenshots.</p></div>Michael Horwathtag:gpgtools.tenderapp.com,2011-11-04:Comment/484986132020-08-01T14:06:37Z2020-08-01T14:06:37ZGPG Mail: Not showing up in Mail.app<div><p>We apologize for the bad experience. What you describe is unrelated to any issues with your support plan, but rather a bug in macOS Mojave/Catalina which sometimes prevents plugins from loading due to faulty permissions.</p>
<p>In order to fix that, please follow these steps:</p>
<p>The solution is to enable Full Disk Access and after that running a Terminal command.</p>
<p>Steps:</p>
<ol>
<li>Close Mail.app<br></li>
<li>Open System Preferences › Security › Privacy<br></li>
<li>Enable Terminal under Full Disk Access<br></li>
<li>Restart Terminal when prompted<br></li>
<li>
<p>Run the following command:</p>
<p><code>rm -rf ~/Library/Containers/com.apple.mail/Data/DataVaults</code></p>
</li>
<li>
<p>Open Mail</p>
</li>
</ol>
<p>If that doesn’t help, you will have to disable SIP and run step 5 again.<br>
<a href="https://gpgtools.tenderapp.com/kb/how-to/temporarily-disable-macos-system-integrity-protection-sip">https://gpgtools.tenderapp.com/kb/how-to/temporarily-disable-macos-...</a></p>
<p>Please let me know if that brings you back to working state.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/484986132020-08-11T21:56:40Z2020-08-11T21:56:40ZGPG Mail: Not showing up in Mail.app<div><p>Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.</p>
<p>All the best,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/484986132020-08-11T22:01:11Z2020-08-11T22:01:12ZGPG Mail: Not showing up in Mail.app<div><p>Thanks, still battling permissions but it isn't an issue you need to be involved with</p></div>Mike Horwathtag:gpgtools.tenderapp.com,2011-11-04:Comment/484986132020-08-11T22:01:53Z2020-08-11T22:01:53ZGPG Mail: Not showing up in Mail.app<div><p>Did you try the steps outlined <a href="https://gpgtools.tenderapp.com/discussions/problems/106918#comment_48502909">here</a>?</p></div>Steve