Home → Stable →

GPGMailLoader.mailbundle incompatible with Mail 13.4

• Edit

Andrei D

30 May, 2020 11:05 PM

Hello,

I have installed the latest GPG Suite 2019.2 and I still get this error at Mail launch on latest macOS 13.15.5, Mail app version 13.4.

What can I do?

Thank you

• Screen_Shot_2020-05-31_at_02.01.01.png 206 KB

1. Support Staff 1 Posted by Steve on 08 Jun, 2020 10:46 PM

   

   Hi Andrei,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   What you describe is unrelated to any issues with your support plan, but rather a bug in macOS Mojave/Catalina which sometimes prevents plugins from loading due to faulty permissions.

   In order to fix that, please follow these steps:

   The solution is to enable Full Disk Access and after that running a Terminal command.

   Steps:

   1. Close Mail.app
      
   2. Open System Preferences › Security › Privacy
      
   3. Enable Terminal under Full Disk Access
      
   4. Restart Terminal when prompted
      

   5. Run the following command:

      rm -rf ~/Library/Containers/com.apple.mail/Data/DataVaults

   6. Open Mail

   If that doesn’t help, you will have to disable SIP and run step 5 again.
   https://gpgtools.tenderapp.com/kb/how-to/temporarily-disable-macos-...

   Please let us know if that brings you back to working state.

   All the best,
   Steve

   • Edit

2. Steve closed this discussion on 20 Jul, 2020 10:32 AM.