After uninstalling, gpgpreferences stay in the system prefs

Alex's Avatar

Alex

08 Aug, 2013 09:43 AM

Which of our tools is giving you problems? (possible options: GPGMail, GPGServices, GPG Keychain Access, …)

[GPGPreferences]

What’s the version of that tool? (read the following knowledge base article to learn how to find a tool's version: http://support.gpgtools.org/kb/faq/where-can-i-find-the-version-inf...)

[2013-08-06]

What version of OS X are you using? (e.g.: 10.8.4, 10.7.5)

[10.8.4]

Please describe your problem. Add as much detail as possible.

[After uninstalling GPGTools according to the instruction (by finally running the remover script, GPG Preferences still show up under system prefs even after a reboot]

Please describe what you did expect instead

[I expected that it is fully removed]

If you remember, please describe the steps leading up to the problem

[see above - uninstall GPGtools]

  1. Support Staff 1 Posted by Steve on 09 Aug, 2013 11:37 AM

    Steve's Avatar

    Hi Alex,

    sorry you had to run into this. We are aware and have a ticket for this problem:

    https://gpgtools.lighthouseapp.com/projects/65162-installer/tickets...

    I'm closing this discussion for overview purposes. It will be re-opened as soon as the ticket is closed so you'll receive a notification. Feel free to open a new discussions should you run into further problems or need assistance.

    Best, steve

  2. Steve closed this discussion on 09 Aug, 2013 11:37 AM.

  3. Steve re-opened this discussion on 09 Aug, 2013 11:38 AM

  4. Support Staff 2 Posted by Steve on 09 Aug, 2013 11:38 AM

    Steve's Avatar

    Oh and forgot to mention: please follow the ticket link. There's a workaround for the time being mentioned in the ticket description. :)

  5. Steve closed this discussion on 09 Aug, 2013 11:38 AM.

  6. Support Staff 3 Posted by Steve on 20 Sep, 2013 04:37 PM

    Steve's Avatar

    The uninstaller is fixed and will be included in the next stable release of the GPG Suite.

  7. Steve closed this discussion on 20 Sep, 2013 04:37 PM.

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