No puedo activar

Federico Sierra's Avatar

Federico Sierra

19 Feb, 2020 02:13 PM

Estimados, yo ya contaba con la instalacion previa a Catalina, luego de comprar la liciencia nuevamente no puedo GPG Mail.

  1. Support Staff 1 Posted by Luke Le on 20 Feb, 2020 04:58 PM

    Luke Le's Avatar

    Hi Federico,

    we apologize for the inconvenience.
    What you are seeing is a permissions bug which sometimes occurs if during installation of an older version of GPG Suite, SIP was disabled.

    To fix this problem, please follow these steps:

    1. Close
    2. Open System Preferences › Security › Privacy
    3. Enable Terminal under Full Disk Access
    4. Restart Terminal when prompted
    5. Run the following command:

      sudo rm -rf ~/Library/Containers/

    6. Open Mail

    If you are seeing the error "Operation not permitted", you will have to temporarily disable SIP:

    After that, please repeat step 5.

    Hope that helps.

  2. 2 Posted by Federico Sierra on 20 Feb, 2020 05:15 PM

    Federico Sierra's Avatar

    Great!! thanks it works


  3. Support Staff 3 Posted by Luke Le on 20 Feb, 2020 05:19 PM

    Luke Le's Avatar

    Perfect, very glad to hear that!

    Closing this discussion. Feel free to open a new one at any time should you have questions or run into problems.

  4. Luke Le closed this discussion on 20 Feb, 2020 05:19 PM.

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