GPG Mail: "Manage Plug-ins" button not working

Eric Ohlsen's Avatar

Eric Ohlsen

11 Dec, 2019 04:09 PM

I was installing an update to another mail plugin, and Mail crashed. Afterward, I could not manage the plugins. Clicking on the "Manage Plug-ins" button did nothing. Once I uninstalled the GPG Mail plugin, everything is working as expected.

I expected that this bug wouldn't exist.

macOS                   10.15.1     19B88
GPG Suite               2019.2      2670    (ac945f92b0)
GPG Mail    -
GPG Keychain            1.5.1       1587    (967419866a)
GPG Services            1.12.1      1100    (2d6c8340f0)
MacGPG                  2.2.17      940     (4ba83bbeda)
GPG Suite Preferences   2.2.1       1136    (378dbebf37)
Libmacgpg               1.0.1       924     (ed76f66a8a)
pinentry           16      (9b8e20e2c0)
  1. Support Staff 1 Posted by Steve on 11 Dec, 2019 05:15 PM

    Steve's Avatar

    Hi Eric,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news.

    The problem happens when GPG Mail is installed while other plugins are also installed in

    We will get back to you as soon as we have news.


  2. Support Staff 2 Posted by Steve on 12 Dec, 2019 01:11 AM

    Steve's Avatar

    Hi Eric,

    the issue with opening Mail > Preferences > General > Manange Plugins… has been fixed. If you want to test the fix, please download our latest hotfix GPG Suite. That page also has Signature file and SHA256 to verify the download. Thanks for helping us test this fix.

    Should the problem persist, please do let us know and re-open this discussion.

    Should you see trouble using GPG Suite in the future, don't hesitate to get in touch and open a new discussion any time.


    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected.

  3. Steve closed this discussion on 12 Dec, 2019 01:11 AM.

  4. Eric Ohlsen re-opened this discussion on 12 Dec, 2019 03:04 PM

  5. 3 Posted by Eric Ohlsen on 12 Dec, 2019 03:04 PM

    Eric Ohlsen's Avatar

    Hey Steve, I installed the new build and then tested it by uninstalling and reinstalling SmallCubed MailSuite. Everything is working properly post-reinstall. Thanks for your help!


  6. Support Staff 4 Posted by Steve on 12 Dec, 2019 03:08 PM

    Steve's Avatar

    Glad this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.


  7. Steve closed this discussion on 12 Dec, 2019 03:08 PM.

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