11 Dec, 2019 01:12 PM

This is the first time I have used GPG Tools and I received files that I need to decrypt and open but when I open up the tool, I am asked for a Passphrase. What is this and where do I find the information.

  1. Support Staff 1 Posted by Steve on 11 Dec, 2019 03:25 PM

    Steve's Avatar

    Hi Lisa,

    it seems you have created a secret / public key in GPG Keychain. When I search the key server for your email I do find a verified key so it was uploaded and verified.

    The password pinentry mac is asking for with the dialog you are seeing is the password you using when you created your key in GPG Keychain.

    Do you recall the password you have used during key creation?

    All the best,

  2. 2 Posted by Lisa Haigy on 11 Dec, 2019 03:56 PM

    Lisa Haigy's Avatar

    Thanks Steve....everything is working since I'm using the right passphrase
    now. Appreciate your help and your quick response.

    Wake Up--Hug A Dog--Have A Good Day!!!!

  3. Support Staff 3 Posted by Steve on 11 Dec, 2019 04:08 PM

    Steve's Avatar

    Glad this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.


  4. Steve closed this discussion on 11 Dec, 2019 04:08 PM.

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