Repeated pinentry prompt for a passphrase

meilec's Avatar


22 Nov, 2019 01:16 PM

I'm having issue on one of my user's Macs, running OSX 10.12.6 and the latest plug-in (installed from the GPG Suite 2019.2, plug-in version in Macmail showing as 2.8.2). I'm getting repeated pinentry passphrase prompts, any ideas? Many thanks, Maurice

  1. Support Staff 1 Posted by Steve on 27 Nov, 2019 11:50 PM

    Steve's Avatar

    Hi meilec,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Unfortunately this is a bug in macOS which Apple fixed for macOS Catalina.
    For now, please logout and log back in and the password should be stored in macOS keychain again.

    Please let us know if that helps.

    If you are on macOS 10.12.6 you are running GPG Suite 2019.1 as GPG Suite 2019.2 only runs on macOS 10.13-10.15.

    All the best,

  2. Steve closed this discussion on 20 Jan, 2020 12:27 PM.

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