GPGMail: I want to get rid of this plug in

Lesley Turner's Avatar

Lesley Turner

29 Oct, 2019 07:04 PM

I can’t remember the password and so i want to uninstall this. How do I do it? Can’t send emails from my email now.

My son installed this and he wanted to protect my emails for me. Only it is a pain now and I want it removed. Can’t send emails because I can’t remember the pass phrase.

Mac OS X        10.11.6             (15G22010)
Libmacgpg       0.7         769 
GPGMail         2.6.1       1151
GPG Keychain    1.3.1       1223
GPGServices     1.11        907 
MacGPG2         2.0.30      875 
GPGPreferences  2.0         887 
Pinentry        0.9.7       2
  1. Support Staff 1 Posted by Steve on 29 Oct, 2019 11:46 PM

    Steve's Avatar

    Hi Lesley,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Before you kick eail encryption to the bin a few things I want to share:

    1. in case you forgot the password for your OpenPGP key and have no way of recoving the password, you can disable the key in GPG Keychain. To do that double click the sec/pub entry in GPG Keychain and in the new window tick the option "Disable". After that the key entry should be greyed out and you will no longer be using it.

    2. You are using a very old macOS version. If you can we wuold highly recommend to upgrade to a newer release.

    3. If you want to keep using eail encryption you can just create a new key. This time you can store the password in a secure location.

    4. If you still want to give up on email encryption, this KB-article explains how to uninstall GPG Suite or GPG Mail only.

    And if you have any further questions don't hesitate to aks.

    Kind regards,

  2. 2 Posted by Lesley Turner on 31 Oct, 2019 05:23 PM

    Lesley Turner's Avatar

    Dear Steve,

    Thank you so much for your response. Yes, this is a bit of software that my son put on my computer which does not serve me. It is too sophisticated for me. It was just preventing me from sending my messages. I have uninstalled it, but need to see if it really did the trick. Thanks.


  3. Support Staff 3 Posted by Steve on 31 Oct, 2019 08:55 PM

    Steve's Avatar

    Sure, if you get stuck or need further assistance, don't hesitate to ask.

    And if you ever want to return to mail encryption also you are welcome and we would be happy to assist if anything gets stuck during setup or if you run into trouble.

    Kind regards,

  4. Steve closed this discussion on 31 Oct, 2019 08:55 PM.

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