can't send (no

Jorge's Avatar


01 Aug, 2013 06:31 PM

I have the same problem as described here:
but no

  1. Support Staff 1 Posted by Luke Le on 01 Aug, 2013 10:08 PM

    Luke Le's Avatar

    Hi Jorge,

    could you please post the contents of the gpg-agent.conf, so we can have a look at it?


  2. 2 Posted by dsmall on 03 Aug, 2013 02:28 AM

    dsmall's Avatar

    I have the same problem. Don't know about -- sorry, but I can't read the thread Jorge referenced, so I don't know whether my solution is there. Since Jorge hasn't responded yet, I'm attaching my gig-agent.conf.

  3. Support Staff 3 Posted by Luke Le on 03 Aug, 2013 02:35 AM

    Luke Le's Avatar

    Hi dsmall,

    sorry for the troubles.

    It looks like you've also run into the pinentry program bug, but I think we have a pretty clear idea now why this is happening.
    Could you please re-rerun the installer and create an install log for us using the following article:


  4. 4 Posted by dsmall on 03 Aug, 2013 12:52 PM

    dsmall's Avatar

    Here's the log.

  5. Support Staff 5 Posted by Steve on 05 Aug, 2013 01:55 PM

    Steve's Avatar

    We've a ticket for this problem:

    Closing this discussion. It will be re-opened as soon as the ticket is closed so you'll receive a notification. Feel free to open a new discussions should you run into further problems or need assistance.

  6. Steve closed this discussion on 05 Aug, 2013 01:55 PM.

  7. Support Staff 6 Posted by Steve on 06 Aug, 2013 10:04 AM

    Steve's Avatar

    Hi Jorge and dsmall,

    we have a new GPG Suite ready that should fix this problem.

    Please download then mount the .dmg file and run the Install.

    Let us know if things run smoothly with that version. Looking forward to your feedback.

    Best :)

  8. 7 Posted by dsmall on 06 Aug, 2013 03:18 PM

    dsmall's Avatar

    I don't think I'm a good test at this point. After reading your open ticket, I tried removing the configuration files from ~/.gnupg and rerunning the old installer, and that fixed the problem. I've run your new installer and it still works, but I'm not sure it proves anything.

    I do appreciate the quick response, though.


  9. Support Staff 8 Posted by Steve on 06 Aug, 2013 04:10 PM

    Steve's Avatar

    No problem. Glad, this is solved for you. I'm closing this discussion. If you need further assistance or have questions open a new discussion any time.

    Best, steve

  10. Steve closed this discussion on 06 Aug, 2013 04:10 PM.

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