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GPG Keychain: cannot decrypt some emails

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brian simmons

19 Aug, 2019 11:32 PM

Message:
None of the following secret keys could be found in your keychain (67783ACE). The secret key is needed to decrypt this message.
Problem: I see 67783ACE in my subkey menu with a 2022 expiration date, so I don’t understand why I can’t decrypt…

Expected
should decrypt

Additional info
none

Mac OS X        10.10.5             (14F2511)
Libmacgpg       0.7         769 
GPGMail         2.6.1       1151
GPG Keychain    1.3.1       1223
GPGServices     1.11        907 
MacGPG2         2.0.30      875 
GPGPreferences  2.0         887 
Pinentry        0.9.7       2

1. Support Staff 1 Posted by Steve on 23 Aug, 2019 10:04 PM

   

   Hi Brian,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   This indeed seems to be an odd case. Please note that GPG Suite required macOS 10.12 or later.

   The old version you are running is no longer support.

   Do you have any chance to update your mac to a newer OS?

   Could you check if your key has nonetheless expired? Check the key tab as well as the subkey tab.

   All the best,
   Steve

   • Edit

2. Steve closed this discussion on 09 Oct, 2019 09:56 AM.