tag:gpgtools.tenderapp.com,2011-11-04:/discussions/nightly/1748-gpg-mail-mail-wont-open-after-gpg-update-patchGPGTools: Discussion 2019-12-16T21:27:23Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/470138522019-02-27T21:59:34Z2019-02-27T21:59:35ZGPG Mail: mail won't open after GPG update patch<div><p>My mac mail app won’t launch since I updated PGP</p>
<p><strong>Expected</strong><br>
Email app on mac to open</p>
<pre>
<code>macOS 10.14.3 18D109
GPG Suite 2018.5 2400n (6f26711)
GPG Mail 3.0.1 1350n (c31a67f1) 27 trial days remaining
GPG Keychain 1.4.6 1522n (59ac82d)
GPG Services 1.11.6 1062n (7d585af)
MacGPG 2.2.13 927n (dba88f4)
GPG Suite Preferences 2.1.4 1083n (471769c)
Libmacgpg 0.8.7 897n (5e2fc45)
pinentry 1.1.0 33n (6a7ab8b)</code>
</pre></div>miketag:gpgtools.tenderapp.com,2011-11-04:Comment/470138522019-03-06T22:10:12Z2019-03-06T22:10:12ZGPG Mail: mail won't open after GPG update patch<div><p>Hi Mike,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite and please do excuse the late reply.</p>
<p>We are very sorry for your bad experience with GPG Suite.</p>
<p>Unfortunately this happens due to a bug in macOS Mail on Mojave. We have filed the bug with Apple as rdar://45552251 but it is unclear how long it will take them to resolve the issue.</p>
<p>Following are the steps that should fix this problem:</p>
<ul>
<li>Close Mail.app</li>
<li>Open Terminal and run the following command:</li>
</ul>
<p><code>sudo rm -rf ~/Library/Containers/com.apple.mail/Data/DataVaults</code></p>
<ul>
<li>Open Mail.app</li>
</ul>
<p>We recommend to use their <a href="https://www.apple.com/feedback/mail.html">feedback form</a> to inform Apple about this problem and ask them kindly to consider investing the time to fix this bug. It may help to add the rdar number, so they know which issue you are referring to.</p>
<p>Please let us know if that worked.</p>
<p>We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.</p>
<p>Best regards,<br>
Steve</p></div>Steve