Not prompting for passphrase before generating keys

Martin Lenhart's Avatar

Martin Lenhart

15 Jan, 2018 04:08 AM

Which of our tools is giving you problems? GPG Keychain

Attach a screenshot of the version info for all installed components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...):

Describe your problem. Add as much detail as possible. When I create a new key pair, I do not receive any prompts to create a passphrase before I generate the key.
As a result, when I attempt to export the key pair, I get the prompt to enter a passphrase but since i did not get to create one, I cannot enter anything that works.
Please help!

What did you expect instead I expected to get a prompt to create a passphrase

Describe steps leading to the problem.

Are you using any other Mail.app plugins? no

  1. Support Staff 1 Posted by Luke Le on 15 Jan, 2018 08:59 AM

    Luke Le's Avatar

    Hi Martin,

    this might be a bit of confusing UI. Password and Passphrase are used here interchangeably. In your screenshot there are two fields visible for the password/passphrase. Whatever you enter there is the passphrase/password for your key, which you have to enter later, if you receive a PGP message/file to decrypt or want to sign your message/file with PGP.

    Hope that helps.

  2. 2 Posted by Martin Lenhart on 15 Jan, 2018 08:21 PM

    Martin Lenhart's Avatar

    I’ll give this a try after work and report back. Thank you for your quick response, Luke, it is greatly appreciated.

    Sent from my iPhone

  3. Support Staff 3 Posted by Luke Le on 16 Jan, 2018 01:57 PM

    Luke Le's Avatar

    Sure thing. Keep us in the loop :)

  4. 4 Posted by Martin Lenhart on 16 Jan, 2018 02:44 PM

    Martin Lenhart's Avatar

    Thanks for all of your help Luke. Everything ow works great!
        On Tuesday, January 16, 2018, 7:57:49 AM CST, Luke Le <[email blocked]> wrote:

  5. Support Staff 5 Posted by Steve on 17 Jan, 2018 01:20 PM

    Steve's Avatar

    Perfect. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best,
    steve

  6. Steve closed this discussion on 17 Jan, 2018 01:20 PM.

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