MS Office 2016 Outlook / Exchange and GPGTools Streamlining (GPGServices not working with Outlook 2016)

darryl.p.baker's Avatar


10 Jan, 2018 03:46 PM

I am forced by my employer to use Outlook. While I can use GPGservices verify signature or decrypt a message the process is less than ideal. Open the email, highlight the needed information then copy that to the cut buffer. Open a file editor such as TestEdit and paste the buffer into it. Now save it as a plain test file. Finally use GPGservices to verify the signature or decrypt the message. It would streamline the process by having a service that could take the highlighted text and verify the signature or decrypt to a temporary window.

I agree with others that the best way would be to make an Outlook plugin but I understand that writing one might not be available to the development team.

  1. Support Staff 1 Posted by Steve on 10 Jan, 2018 04:11 PM

    Steve's Avatar

    Hi Darryl,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    We do not offer any Outlook plugin. You could use GPGServices as a workaround. While that is a lot more inconvenient than using with GPGMail it does work.

    We already have a feature request to add OpenPGP support to Outlook and I've added your comments and vote to it. The number of votes is one factor that helps us to determine what feature to add next.

    At the moment GPGServices is your best bet if you have to rely on Outlook. Note that there is a known problem when using GPGServices and Microsoft Office 2016. For unknown reasons it appears Microsoft made the draft window in Outlook read-only. That means GPGServices is unable to write to that window. To mitigate that, you need to "Encrypt Selection to new window" "Sign Selection to new window" or "Decrypt Selection to new window". You would want to make sure you have these options enabled in System Preferences > Keyboards > Shortcuts > Services.

    If you agree that this is more complicated than it should be, we suggest to inform Microsoft about this problem. In Outlook klick the simley they show at the top right in every window and send a report about this. The solution would be to allow Services to write to windows in Office 2016.

    This discussion will be updated, when the requested feature is available.

    All the best,

  2. Support Staff 2 Posted by Steve on 26 Mar, 2018 06:45 PM

    Steve's Avatar

    Just for your info: The latest update to MS Office 2016 restored compatibility with GPGServices.

    I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.


  3. Steve closed this discussion on 26 Mar, 2018 06:45 PM.

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