Airmail Compose Crash

rrobino's Avatar


29 Sep, 2017 12:55 AM

Using the latest Airmail (3.5 452) and the latest Airmail plugin, the Airmail application crashes immediately upon clicking the Compose button. There are no knobs for me to configure as far as disabling the GPG plugin now, afaik. So I think that any invocation of Compose calls org.gpgtools.libmacgpg.GPGKeyManager.key-loader which crashes, bringing the whole application down. Installed GPGSuite 2017.1 today, no change in behavior. Not sure if it is relevant or not but another data-point is that there is one email in my outbox already queued for delivery and Airmail cannot deliver it - I think it's on this end, may be related, but apparently the attempt to send does not cause a crash.

Attached is the report generated by the apple utility.

  1. 1 Posted by rrobino on 29 Sep, 2017 01:09 AM

    rrobino's Avatar

    Sorry - immediately after filing this report I went back and double-checked my installed versions of all the components. It turns out that the MacGPG bundle maintained by Airmail was not the latest version - version 5 was installed and the latest is version 7. Installing version 7 made the issue go away. Guess it wasn't a bug in libmacgpg after all.

  2. rrobino closed this discussion on 29 Sep, 2017 01:10 AM.

  3. Luke Le re-opened this discussion on 29 Sep, 2017 01:12 AM

  4. Support Staff 2 Posted by Luke Le on 29 Sep, 2017 01:13 AM

    Luke Le's Avatar

    Hi Robin,

    glad your installation works as expected again.
    Since Airmail does maintain their own GPG plugin, it's best to always contact them directly. We didn't know they were using our base framework for communicating with GnuPG.

  5. Luke Le closed this discussion on 29 Sep, 2017 01:14 AM.

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