Need Serious Help

Nick's Avatar


20 Sep, 2019 03:30 AM

I installed GPG suite on my macbook but it was stolen and now I don't know how to decrypt an important message. What can I do? I still remember my password and stuff.

  1. Support Staff 1 Posted by Steve on 20 Sep, 2019 01:13 PM

    Steve's Avatar

    Hi Nick,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    This KB-article explains what to do if you forgot your password or lost access to your secret key.

    Do you have any backup of your stolen mac?

    Let me know where you are at after going through that KB and we will continue to debug with with follow up steps.

    All the best,

  2. Steve closed this discussion on 15 Dec, 2019 01:58 PM.

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