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Your GPGSuit Beta has expired

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Basti

20 Mar, 2015 08:21 AM

Hello,

I just wanted to let you know that my installation of GPGSuit, particularly the plugin for Apple Mail just disabled itself without prior notice. I was only shown a popup message that told me that "my gpgsuit beta has expired" and I should go download a new one.

If this behaviors is intended I just want to let you know that I find this behavior unacceptable. An essential software that can deactivate itself anytime without warning should not exist and I certainly won't be using it.

regards
Basti

1. 1 Posted by Michael on 20 Mar, 2015 09:01 AM

   

   Hi

   I second that.

   Deactivating the "old" version the moment the new version is released is... let's just call it silly, because every other word one could use might upset somebody.

   Not everybody can download 32 MB at the drop of a hat just because it would suit the developers. Get real, guys.

   Cheers
   Michael

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2. 2 Posted by Jason Chissler on 20 Mar, 2015 04:00 PM

   

   Sorry but I don't see it the same way, it is beta software afterall.

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3. 3 Posted by Sebastian Misch on 20 Mar, 2015 05:21 PM

   

   beta or not beta is irrelevant. no software should just deactivate itself when a new version is available.

   Am 20.03.2015 um 17:00 schrieb Jason Chissler <[email blocked]>:

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4. 4 Posted by Macnewbee on 22 Mar, 2015 08:22 AM

   

   I subscribe too, I suppose there is a fear that user could use a working beta and don't pay for the coming final release ...

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5. 5 Posted by Thomas on 22 Mar, 2015 09:21 AM

   

   It would be cool to leave the software activated for at least one week. Sometimes I'm travelling, want to access my mails and then realise that it's expired :(.

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6. Support Staff 6 Posted by Steve on 22 Mar, 2015 11:44 PM

   

   Hi all,

   there's a few aspects to this debate which we are aware of and hearing from you all is important information.

   During the entire beta process there were a few hiccups which should not have happened. Those happened around the first betas and we want to apologize for that.

   Then up until b6, there was the problem, that automatic checks for updates were not behaving as expected. That is fixed with b6 (hallelujah!) and from now on, if you have enabled automatic update checks, sailing should be much smoother.

   Besides the above there's one last aspect: we need to make sure to release timely updates before anything expires of course.

   Whit that being said, is any of you still running into any expiry issues now?

   All the best and thanks for your feedback,
   steve

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7. 7 Posted by Sebastian Misch on 23 Mar, 2015 06:46 AM

   

   Hi all,

   thanks for your replies.

   @Steve: "we need to make sure to release timely updates before anything expires of course."

   So the software can still disable itself? That means the issue is not solved. Will future release versions, if you plan on making any, also contain this feature?

   regards
   basti

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8. Support Staff 8 Posted by Steve on 23 Mar, 2015 11:49 AM

   

   Hi Basti,

   if the licensing for GPGMail is rolled out, we will have a test version which will expire. But that is not directly related to the beta. For the beta we want to ensure users are on the latest beta. If you have automatic updates enabled and new versions are published early enough this should not be a problem.

   All the best,
   steve

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9. 9 Posted by thomas on 23 Mar, 2015 12:02 PM

   

   Hi all,
   maybe we as users should take care to have a daily auto update enabled.
   I'm not completly sure, but if my weekly update setting checks for update
   just one day before you release it, this could be the reason to miss it.
   Cheers,
   Thomas

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10. Support Staff 10 Posted by Steve on 25 Mar, 2015 11:36 PM

    

    Thomas, well if the automatic update check didn't work, we have a problem. They were indeed broken, but that's now fixed. Then yes, frequent update checks do help. So if you want to check daily, just open GPGPreferences > Updates and set GPGMail to daily checks.

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11. Steve closed this discussion on 03 Jun, 2015 01:24 PM.