Uninstalled GPG Suite
Which of our tools is giving you problems?
Describe your problem. Add as much detail as possible.
I just got the notification of a new update so I did. The new version insisted that I either try or buy GPG Mail but don't want to do either but there is no Cancel button anywhere so I had to force quit Mail and uninstall GPG Suite.
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You can use
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Control ^ on Mac
1 Posted by Aki Nofftz on 22 Sep, 2018 11:47 PM
Me too, also uninstalled.
Support Staff 2 Posted by Steve on 18 Oct, 2018 12:40 AM
Hi Denny & Aki,
thanks for taking the time to share your thoughts and feelings.
Please excuse the late reply, we are deeply sorry for not responding earlier. The amount of feedback we received in regards to the GPG Suite 2018.4 release was overwhelming - both positive and negative. We are doing our best to catch up as fast as we can.
We sincerely apologize that the introduction of the GPG Mail Support Plan wasn't communicated as clear as we had hoped. We can absolutely understand if that frustrates you.
All the open questions should now be answered on the following pages:
In order to make it abundantly clear for users who haven't updated to 2018.4 yet, we have added a red banner on top of our release notes:
For reference the [original release notes].(https://entp-tender-production.s3.amazonaws.com/assets/e2eb257eb489...)
To sum up the most important points about GPG Mail 3 and the Support Plan:
We would really like to see you stay, but want to assure you that even if you don't like our offering there are many alternatives available. The encryption technology which is used in GPG Suite is not a proprietary one, so you are not reliant on our tools to decrypt your existing emails. There is no lock-in. In additon all of our source code is available publicly.
Steve closed this discussion on 18 Oct, 2018 12:40 AM.