Repeatedly asking for passphrase

Mike's Avatar

Mike

30 Aug, 2018 04:22 PM

I keep getting dialogue box asking for passphrase when I try to compose an email. I uninstalled GPG suite but I still get this and have the "OpenPGP" button in the top right corner of my emails. This just started happening this morning.

  1. Support Staff 1 Posted by Steve on 02 Sep, 2018 05:48 PM

    Steve's Avatar

    Hi Mike,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    In case you do want to uninstall GPG Suite: This KB-article explains how to uninstall GPGTools.

    In case you do not want to be bothered by the password requests and keep using GPG Suite: Please see this KB-article on how to manage passwords for your keys.

    Let me know if you need further assistance with either option.

    All the best,
    steve

  2. Steve closed this discussion on 17 Nov, 2018 06:50 PM.

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