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GPGMail b5 crash, also with b6

• Edit

Noah

01 Mar, 2015 06:11 PM

For some reason, GPGMail b5 starting crashing Mail on launch. Crashlog is attached.

Thanks!
–Noah

• gpgcrash.txt 1.11 MB

1. Support Staff 1 Posted by Steve on 01 Mar, 2015 06:17 PM

   

   Hi Noah,

   you did not send any version info. Can you please copy all version info as described here into this discussion.

   After that, please download and install GPG Suite beta 5 and let me know if the crashes persist.

   All the best,
   steve

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2. 2 Posted by Noah on 01 Mar, 2015 06:48 PM

   

   Hi Steve,

   Everything was 100% up to date, but reinstalling did fix the issue.

   Before & after:
   Mail: 2.5b5, Keychain: 1.2b5, Services: 1.10b5, MacGPG2: 2.0.26b5, GPGPrefs: 1.5b5

   –Noah

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3. Support Staff 3 Posted by Steve on 08 Mar, 2015 04:23 PM

   

   Hi Noah,

   ok, this should be a one time glitch. Keep testing. And if you run into any further problems, please do let us know.

   All the best,
   steve

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4. Steve closed this discussion on 08 Mar, 2015 04:23 PM.

5. Noah Liebman re-opened this discussion on 02 Apr, 2015 08:41 PM

6. 4 Posted by Noah Liebman on 02 Apr, 2015 08:41 PM

   

   Hi Steve,

   I wanted to let you know that this happened twice more on b5 and just today on b6. I have to reinstall GPGTools, otherwise Mail beachballs indefinitely on launch.

   Thanks,
   –Noah

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7. Support Staff 5 Posted by Steve on 23 Apr, 2015 11:02 AM

   

   Hi Noah,

   we have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll receive a notification. Feel free to open a new discussions should you run into further problems or need assistance.

   All the best,
   steve

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8. Support Staff 6 Posted by Steve on 27 Apr, 2015 03:23 PM

   

   Hi Noah,

   could you please download and install our latest nightly build and see if the problem persists. That page also has sig and SHA1 to verify the download.

   We think we fixed this bug and it would be great, if you give the nightly build a spin and provide feedback.

   All the best, steve

   Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

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9. 7 Posted by Noah Liebman on 28 Apr, 2015 07:39 PM

   

   I wish I could reliably reproduce the issue, but it hasn’t happened in a while. If you have a repro for it, let me know and I’ll give it a shot. Thanks!

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10. Support Staff 8 Posted by Steve on 29 Apr, 2015 10:20 AM

    

    Hey Noah,

    not really. Which is, why we ask users to install the latest nightly and closely observe if this problem persists.

    So far it looks like this indeed is fixed. Would be great if you can wait a few days and then provide feedback.

    Kindly,
    steve

    • Edit

11. Steve closed this discussion on 14 Aug, 2015 01:32 PM.