GPG Services: Decryption Failed Code 152

rickbruce007's Avatar

rickbruce007

05 Apr, 2021 05:37 PM

Hi been using GPG suite for my PGP needs and for the first time today had this error message. The message is persistent and I'm unable to decrypt anything. I can encrypt but I can't decrypt my own encryptions. This leads me to believe its an issue with GPG tools or with the validity of the key?

Have attempted to sending the public key to the key server but still having the issue.

Key is not revoked and is not expired.

Mac Is 11.2.3

GPG is Version 1.7 (1653)

Anyone had this issue before and found a fix?
Thanks - R

  1. Support Staff 1 Posted by Steve on 07 Apr, 2021 11:06 PM

    Steve's Avatar

    Hi rickbruce007,

    welcome to the GPGTools support platform. Sorry to hear you are having problems using GPG Suite.

    The message you are trying to decrypt does not appear to be txt format but instead Rich Text Format (rtf). RTF is formatted text which tends to destroy the structure of OpenPGP messages and by that renders them useless.

    To exchange OpenPGP messages use the Plain text format (txt). To switch to txt open TextEdit > Preferences and select the "Plan Text" option. For keys we recommend to use the key servers to distribute your public key or, if that is not an option, use txt or asc file format.

    Could you then try to encrypt a new message and retry decryption.

    Best,
    Steve

  2. Support Staff 2 Posted by Steve on 18 Apr, 2021 09:50 AM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best,
    Steve

  3. Steve closed this discussion on 18 Apr, 2021 09:50 AM.

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