Reverting / upgrading to GPGMail 4 after selecting "Keep GPG Mail 3"

Neil's Avatar


12 Nov, 2019 04:58 PM

I installed the RC for GPGMail 4 but, in the set up process, I managed to select the option to retain GPGMail 3 instead.

I would like to test GPGMail 4, but I cannot find a way to revert to it.

I have tried reinstalling the RC, but shows only GPGMail 3.

(This is absolutely not urgent; I was hoping to test GPGMail 4 / give feedback but, as I'm on Mojave still, GPGMail 3 works just fine!)

Best wishes


  1. Support Staff 1 Posted by Steve on 12 Nov, 2019 07:47 PM

    Steve's Avatar

    Hi Neil,

    that's a good question. 2019.2 introduces the possibility to deactivate GPG Mail. So in your case please open Mail > Preferences > GPG Mail and click deactivate. After a restart of Mail click Activate at the same location and select "Upgrade".

    Let me know if that worked as expected.

    Kind regards,

  2. 2 Posted by Neil on 13 Nov, 2019 08:17 AM

    Neil's Avatar

    Hello Steve

    Thanks for that!

    Yes, that worked perfectly. On restarting Mail, I was shown the GPGMail 4 upgrade screen.

    (As an aside, there is no test period for GPGMail 4 — it started in "Decrypt Only Mode", so I cannot test encryption without purchasing a new support plan. That's fine by me, as I think it's vital to support all your efforts in making GPGMail work with new version of macOS, but I am not sure if you expected a trial version to be available.)

    Best wishes


  3. 3 Posted by Neil on 13 Nov, 2019 08:21 AM

    Neil's Avatar

    Hmmm... perhaps clicking "Activate" would have started a trial. I am not sure. So possibly ignore me. As I'd purchased a support plan, I did not get to test that bit.

  4. Support Staff 4 Posted by Steve on 13 Nov, 2019 11:53 PM

    Steve's Avatar

    Hey Neil,

    thanks for the update. Once GPG Mail 4 is loaded and you click activate you see a screen to either "Start Trial" or "Upgrade".

    Glad this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.


  5. Steve closed this discussion on 13 Nov, 2019 11:53 PM.

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