GPG Suite 2019.1 update broken?
I'm a registered user of GPG Suite, and allowed the software to self-update last night. However, after the update, the GPG integration in Mail doesn't work (is showing an orange status), and the system preferences widget won't load. Therefore, I'm not able to send any type of report through that channel. I'm not using any other Mail.app plug-ins besides GPG Suite. I'm running the latest version of MacOS High Sierra 10.13.6 and Mail.app 11.5 (3445.9.1) Thanks for your help!
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1 Posted by David Moser on 26 Aug, 2019 01:30 PM
FYI: I previously tried the terminal commands in the article linked to by the orange status bubble:
launchctl unload /Library/LaunchAgents/org.gpgtools.Libmacgpg.xpc.plist; sleep 5;
launchctl load -w /Library/LaunchAgents/org.gpgtools.Libmacgpg.xpc.plist
I also tried restarting my Mac.
Neither affected the current state of GPG on my system, so am looking for next steps to try. Thank you!
Support Staff 2 Posted by Luke Le on 26 Aug, 2019 01:55 PM
we are very sorry for the bad experience. This is the first time we‘re hearing of this problem. Could you try to re-install the version from https://gpgtools.org and create an install log while doing it (https://gpgtools.tenderapp.com/kb/faq/how-can-i-generate-debugging-...)
3 Posted by David Moser on 26 Aug, 2019 02:47 PM
Hello, Luke. Thank you for the guidance. Reinstalling the version from https://gpgtools.org resolved my issue. I will attach the install log it generated in case it can be of help. For what it is worth, I previously had enabled the "Include beta builds" option, so that is the only other difference I will report. Now, that option is disabled moving forward.
Support Staff 4 Posted by Steve on 26 Aug, 2019 03:29 PM
that's good news. The overwriting of your beta preference is a bit odd. Are you able to reproduce that? Enable the beta option then re-install 2019.1 and see if the preference is reset.
I tried this on macOS 10.14 but was unable to reproduce.
5 Posted by David Moser on 26 Aug, 2019 04:30 PM
Sorry, I meant to say that I, myself, disabled the beta preferences in case that the errant software was delivered through the beta channel to prevent future potential issues.
Support Staff 6 Posted by Steve on 26 Aug, 2019 04:31 PM
Oh ok. Makes sense.
Glad this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.
Steve closed this discussion on 26 Aug, 2019 04:31 PM.