tag:gpgtools.tenderapp.com,2011-11-04:/discussions/beta/7902-gpg-services-buying-support-plan-not-possible-product-not-found-by-paddleGPGTools: Discussion 2019-07-08T15:09:51Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/474013042019-07-07T15:01:44Z2019-07-07T15:01:44ZGPG Mail: Buying Support Plan not possible: Product not found by Paddle<div><p>Hi there,</p>
<p>thanks for reporting this problem.</p>
<p>This sounds very much like there is some connection problem to Paddle. It would explain all three issues a) unable to activate b) unable to visit the direct buy link c) unable to initiate purchase on website.</p>
<p>I just test all three and things worked as expected. Are you using any blocking tool that may be at work here? Or using other firewall software that may be preventing a connection to Paddle?</p>
<p>I was not seeing any catpcha at all when testing.</p>
<p>Tested on 10.14.5 and Firefox 68. But that should not make up for the different behavior.</p>
<p>All the best,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/474013042019-07-08T15:08:27Z2019-07-08T15:08:27ZGPG Mail: Buying Support Plan not possible: Product not found by Paddle<div><p>Looks like it was only a temporary problem with Paddle. Unchanged setup (Same browser, same settings, same network, etc.), product is available and ordering did work.</p>
<p>Got a support plan. :-)</p>
<p>Sorry for the noise.</p></div>gpgtools.orgtag:gpgtools.tenderapp.com,2011-11-04:Comment/474013042019-07-08T15:09:16Z2019-07-08T15:09:16ZGPG Mail: Buying Support Plan not possible: Product not found by Paddle<div><p>Oh that's good news.<br>
And thanks a lot for your support.</p></div>Steve