tag:gpgtools.tenderapp.com,2011-11-04:/discussions/beta/7730-pgp-and-smime-not-workingGPGTools: Discussion 2019-09-23T10:24:44Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/471856222019-04-17T14:53:24Z2019-04-17T14:53:24ZGPG Mail: PGP and S/mime not working<div><p>Hi Oliver,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>Does this persist after a restart? And if so, could you double check both your key and subkey are ok?</p>
<p>In case the issue persists, could you please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.</p>
<p>All the best,<br>
Steve</p>
<p>PS: You could use System Preferences > GPG Suite > Send Report. We don't like Google Captchas either but sadly without them, this forum would drown in spam.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/471856222019-04-29T12:22:56Z2019-04-29T12:22:58ZGPG Mail: PGP and S/mime not working<div><p>Hello,</p>
<p>Bug reporting does not work. GPG Suite in System Preferences does not open itself and I have to quit System Preference with "Force Quit". On my other mac book (without GPG Suite) S/MIME works fine.<br>
I still have the problem after restarting my MacBook.</p>
<p>Best<br>
Oliver</p></div>Olivertag:gpgtools.tenderapp.com,2011-11-04:Comment/471856222019-04-29T12:45:07Z2019-04-29T12:45:07ZGPG Mail: PGP and S/mime not working<div><p>This sounds very wrong</p>
<p>Please search for any relevant crashlogs. To search for crashlogs:</p>
<ul>
<li>open new finder window</li>
<li>press ⇧⌘G</li>
<li>paste '~/Library/Logs/DiagnosticReports'</li>
</ul>
<p>We are looking for anything with gpg2, Mail, GPGServices, GPG Keychain, Libmacgpg or pinentry in the name. The date indicates if the crashlog is fresh or old.</p>
<p>Repeat above steps but this time paste '/Library/Logs/DiagnosticReports' and again look for relevant crashlogs.</p>
<p>When you find something relevant, please attach the crashlog to your existing discussion.</p>
<p>Are you able to send yourself an encrrypted messages using OpenPGP? Same question for S/MIME.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/471856222019-05-02T06:59:27Z2019-05-02T06:59:28ZGPG Mail: PGP and S/mime not working<div><p>Hi,</p>
<p>I can not encrypt mails with OpenPGP or S/MIME to myself or others.<br>
I can not decrypt OpenPGP mails. I can only decrypt S/MIME mails.<br>
I did not found any log files. Sorry!<br>
How can I move to a non-beta version?</p>
<p>Best<br>
Oliver</p></div>Olivertag:gpgtools.tenderapp.com,2011-11-04:Comment/471856222019-05-02T10:01:28Z2019-05-02T10:01:38ZGPG Mail: PGP and S/mime not working<div><p>Hi Oliver,</p>
<p>you could simply re-install the official release from our website. But this sounds like a different problem.</p>
<p>Could you please open Terminal and run the following commands and post its output:</p>
<pre>
<code>ls -l ~/.gnupg/
gpg -K</code>
</pre>
<p>Thanks!</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/471856222019-05-03T08:28:30Z2019-05-03T08:28:31ZGPG Mail: PGP and S/mime not working<div><p>Hi Luke,</p>
<p>Thank you for your hint. I solved the problem and pgp in AppleMail works fine.<br>
A dead process still locked a key file. I carefully removed the locked file in the gnupg folder (.gnupg).</p>
<p>I think GPGmail probably was not the problem. Sorry! But I am still confused how Enigmail worked..</p>
<p>Thanks and have a nice weekend.<br>
Best<br>
Oliver</p></div>Olivertag:gpgtools.tenderapp.com,2011-11-04:Comment/471856222019-05-03T08:30:28Z2019-05-03T08:30:28ZGPG Mail: PGP and S/mime not working<div><p>Hi Oliver,</p>
<p>great to hear that. Yeah, that was my suspicion. It's not really clear to me why GnuPG doesn't delete the file itself if it finds that the related process is no longer alive.</p>
<p>It sure is interesting that Enigmail continued working. They might be invoking GnuPG differently. I will have a look.</p></div>Luke Le