10.7.5 mails can't be signed when switching "From:" account from an account without, to an account, with has a PGP key

Kerry Feldman's Avatar

Kerry Feldman

09 Feb, 2015 12:07 AM

I installed the latest upgrade for GPG for my IMAC. I am running OS X version 10.7.5. The Open PGP Icon does not turn green when I create a new email. My key is uploaded to the key server and I have verified my signature. Please advise? Thank you

  1. 1 Posted by Ludger Heide on 09 Feb, 2015 01:07 PM

    Ludger Heide's Avatar

    Just had this as well. Seems to be an intermittent issue. I'll try to find conditions to trigger it.
    I'm running GPGMail 2.5b5 891b on 10.10.2 (14C109).

  2. 2 Posted by Ludger Heide on 09 Feb, 2015 01:18 PM

    Ludger Heide's Avatar

    Seems to be a Mail.app issue for me:
    I have multiple email accounts set up in Mail.app
    The topmost message in my in my inbox is for an account without pgp keys. As this is the topmost message in my inbox, it gets selected by default on launching Mail.app.
    When I now create a new email, the account without pgp support (the account of the currently selected message) is selected as sender. Since this account has no keys, openGPG in the top right stays gray.

    Remaining questions:
    – Is this behavior in vanilla Mail.app or is it triggered by GPGMail?
    – Is this a new behavior in Mail.app with 10.10.2 or maybe Yosemite?

    Since this is a possible security issue, I would suggest an toggleable option to warn the user if he sends an email from an account without PGP support.
    "You are sending an email from an account without a GPG key. Are you sure you want to continue?" Is this possible?

  3. Support Staff 3 Posted by Steve on 13 Feb, 2015 06:07 PM

    Steve's Avatar

    Hi Kerry and Ludger,

    thank you both for taking the time to report this issue.

    We've a ticket for this problem and I've connected it to this discussion. If this discussion get's closed, it will be re-opened as soon as the ticket is closed so you'll receive a notification. Feel free to open a new discussions should you run into further problems or need assistance.

    This behavior has been confirmed on 10.7.5 machines and does not exist on OS X 10.10.2.

    We are still investigating, why this is happening.

    What we'd be very interested to know, is when this behavior started first appearing. Was it introduced with GPG Suite beta 5 or did it already happen under beta 4 as well?

    All the best,

  4. 4 Posted by Kerry Feldman on 16 Feb, 2015 08:50 PM

    Kerry Feldman's Avatar

    For me I believe I noticed it after I installed beta 5
    Kerry Feldman
    [email blocked]

  5. Support Staff 5 Posted by Steve on 27 Mar, 2015 04:48 PM

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    Hey Kerry,

    after spending quite some time on a fix for this, we now face the very odd situation that we can no longer reproduce the problem.

    So, could you please run all updates from apple software update, then install GPG Suite b6 and retry the following:

    • create new mail from account which has no openpgp key
    • switch to account for which an OpenPGP key exists
    • try to sing the mail

    Does that now work?

    Before pressing the comment button, please copy all version info as described here into this discussion.


  6. Support Staff 6 Posted by Steve on 27 Mar, 2015 04:49 PM

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    Ludger, could you test this as well and report back?

  7. 7 Posted by Kerry Feldman on 16 Apr, 2015 08:43 PM

    Kerry Feldman's Avatar

    Steve, I followed all your instructions and what the problem is; the icons for LOCK and COG with an X in it are non-functional. Other than that I have all the functionality of PGP.
    Kerry Feldman
    [email blocked]

  8. Support Staff 8 Posted by Steve on 02 May, 2015 10:34 AM

    Steve's Avatar

    Kerry, do you have normal functionality using GPGMail or are the icons not working as expected in general?

  9. 9 Posted by Kerry Feldman on 02 May, 2015 06:15 PM

    Kerry Feldman's Avatar

    There is no functionality of the lock or x icon
    Kerry Feldman
    [email blocked]

  10. Support Staff 10 Posted by Steve on 02 May, 2015 06:16 PM

    Steve's Avatar

    Please hop on our live chat here: https://www.hipchat.com/gi8zHW4K3

  11. Support Staff 11 Posted by Steve on 14 Aug, 2015 01:42 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  12. Steve closed this discussion on 14 Aug, 2015 01:42 PM.

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