No agent running error

Carl WIlson's Avatar

Carl WIlson

06 Feb, 2015 01:39 PM

Upon trying to decrypt any encrypted file on my mac using your tools i now get

Failed decrypting "example file.gpg"

"example file.gpg" - Decrypt failed! (No agent running) Code = 77

Have tried uninstall and resinstall of application with no success.
Able to decrypt using same keys on windows machine.

  1. Support Staff 1 Posted by Steve on 06 Feb, 2015 01:42 PM

    Steve's Avatar

    Hi Carl,

    can you please copy all version info as described here into this discussion.

    Make sure you do have OSX 10.10.2 installed.

    Then could you please download and install our latest nightly build and restart your system. That page also has sig and SHA1 to verify the download.

    Let me know if the problem persists after all those steps.

    All the best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. 2 Posted by Carl WIlson on 06 Feb, 2015 01:54 PM

    Carl WIlson's Avatar

    10.10.2 installed.

    Nightly build now installed and system restarted.

    Problem still exists. Same error upon trying to decrypt any file.

    Encrypting still works. Decrypting on a different computer using the same keys, works.

  3. Support Staff 3 Posted by Steve on 06 Feb, 2015 01:56 PM

    Steve's Avatar

    Hi Carl,

    could you hop on our live chat:

  4. Support Staff 4 Posted by Steve on 06 Feb, 2015 02:45 PM

    Steve's Avatar

    Resolved via live-chat. There where strange entires in the gpg-agent.conf file. Removing those resolved the problem.

  5. Steve closed this discussion on 06 Feb, 2015 02:45 PM.

  6. Steve re-opened this discussion on 06 Feb, 2015 02:47 PM

  7. Support Staff 5 Posted by Steve on 06 Feb, 2015 02:48 PM

    Steve's Avatar

    I've attached the according ticket for your feature request to remove unencrypted files after encrypting them. If this discussion get's closed, it will be re-opened as soon as the ticket is closed so you'll receive a notification. Feel free to open a new discussions should you run into further problems or need assistance.

  8. Steve closed this discussion on 06 Feb, 2015 02:48 PM.

  9. Steve closed this discussion on 13 Jan, 2016 09:44 AM.

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