Installation of beta 4 hangs on Yosemite
I have now tried and failed to install beta 4 several times on my Macbook Pro running Yosemite 10.10.1. Prior to this, beta 3 did not install either (same symptoms).
The install hangs at less than a minute remaining (running package scripts). Screenshot attached. I have to kill the installer (have let it run for 2 hours in one of the trials, so it is not a matter of patiently waiting).
The Uninstall (using the included Uninstall executable provided in the dmg - see screenshot) for the previous version of the GPG Suite hangs and I have to force quit it. I have manually removed the GPG bundle from /Library/Mail/Bundles.
The pre-beta version of GPG tools used to work perfectly on Mavericks. The betas don't. It seems like I am missing something in the uninstall and that is hanging the scripts.
Yes, I have rebooted, and also manually (ps -u root, sudo kill -9 the zombie install scripts). No joy.
Please help.
Log file:
Here is the installer log while it is crashed:
Jan 10 19:54:17 MacBook-Pro.local installd[17374]: ./postinstall:
[gpgmail] Moving bundle to final destination:
/Library/Mail/Bundles
Jan 10 19:54:17 MacBook-Pro.local installd[17374]: ./postinstall:
[gpgmail] Fixing permissions...
Jan 10 19:54:17 MacBook-Pro.local installd[17374]: ./postinstall:
[gpgmail] Enabling bundle...
Jan 10 19:54:18 MacBook-Pro.local installd[17374]: ./postinstall:
[gpgmail] Adding PluginCompatibilityUUIDs...
Jan 10 19:54:41 MacBook-Pro.local Installer[17364]: IFJS: ***
exception: TypeError: null is not an object (evaluating
'my.target.systemVersion')
Jan 10 19:54:41 MacBook-Pro.local Installer[17364]: IFJS: ***
exception: TypeError: null is not an object (evaluating
'my.target.systemVersion')
Jan 10 19:54:41 MacBook-Pro.local Installer[17364]: IFJS: ***
exception: TypeError: null is not an object (evaluating
'my.target.systemVersion')
Jan 10 19:54:41 MacBook-Pro.local Installer[17364]: IFJS: ***
exception: TypeError: null is not an object (evaluating
'my.target.systemVersion')
This last line repeats several times.
- gpghang.tiff 396 KB
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Support Staff 1 Posted by Steve on 04 Feb, 2015 09:34 PM
Hi M,
does this persist after updating to OSX 10.10.2? Could you please download and install our latest nightly build and see if the problem persists. That page also has sig and SHA1 to verify the download.
You don't have to wait any longer than 3 minutes. If the installer is still stuck at that time, you can as well abort the installation.
So if on 10.10.2 and latest nightly you still encounter this problem, please create an installer log as described here and attach it to this discussion.
All the best, steve
Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.
2 Posted by Madhusudan Sing... on 05 Feb, 2015 06:39 AM
This install actually completed. Thank you. Remains to be seen if it works.
I will test it later and get back to you.
My earlier bug report (
https://gpgtools.lighthouseapp.com/projects/65162/tickets/187-installation-of-beta-4-hangs-on-yosemite#ticket-187-3)
was dismissed without a cogent reason (there had been other reports at that
time). Thanks for following it up.
Support Staff 3 Posted by Steve on 05 Feb, 2015 06:42 PM
Hi madhusudan,
all support happens on this platform here. Once the issue has been isolated we create a ticket. So I advised you to repost the issue here in support. And as it seems the issue has already been resolved with the most recent version of GPG Suite.
If you run into any trouble please re-open this discussion and do let us know.
All the best,
steve
Steve closed this discussion on 05 Feb, 2015 06:42 PM.