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GPGMail: gpg: signing failed: No secret key

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Palmeraaa

30 May, 2018 09:29 AM

I receive this message when i try to reply back to an email, with the message "Signing your message failed because an unknown error has occured". in my GPG key chain my email seems fine with both sec/pub key type. Help please

1. Support Staff 1 Posted by Steve on 01 Jun, 2018 06:26 PM

   

   Hi Palmeraaa,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   Could you please send us a screenshot of the complete error message you are seeing.

   Could you please download and install our latest hotfix GPG Suite and see if that solves your problem.

   All the best,
   steve

   Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

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2. 2 Posted by La Palmera on 06 Jun, 2018 11:15 AM

   

   Hi Steve,

   Kindly find attached two screenshots: one of the error message, and one that shows’s my GPG is up to date. Do let me know if I’ve missed anything - I tried again and it’s not letting me send emails, no matter if I turn on/off digital signing and encryptions….

   Thanks,
   Palmeraaa

   Please find the screenshot attached.

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   • Screen_Shot_2018-06-06_at_11.25.20_AM.png 42 KB
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3. Support Staff 3 Posted by Steve on 06 Jun, 2018 11:43 AM

   

   Could you please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.

   All the best,
   steve

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4. Support Staff 4 Posted by Steve on 05 Sep, 2018 04:02 PM

   

   Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

   All the best, steve

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5. Steve closed this discussion on 05 Sep, 2018 04:02 PM.