tag:gpgtools.tenderapp.com,2011-11-04:/discussions/beta/3218-after-the-update-stopped-decrypting-messagesGPGTools: Discussion 2018-03-26T18:49:34Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-07T22:28:50Z2017-12-07T22:28:50Zafter the update, stopped decrypting messages<div><p>Could you please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.</p>
<p>All the best,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-07T22:29:35Z2017-12-07T22:29:35Zafter the update, stopped decrypting messages<div><p>Also, what is happening when the messsages are not decrypted? You select the message and nothing happens? Do you see Loading and that never finishes or is the encrypted message shown?</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-07T22:36:34Z2017-12-07T22:36:34Zafter the update, stopped decrypting messages<div><p>displays an encrypted message</p></div>Владимир Оборевtag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-07T22:44:05Z2017-12-07T22:44:39Zafter the update, stopped decrypting messages<div><p>I'm setting this discussion to "private". That means only our core-team and the company hosting this support platform are able to access this discussion.</p>
<p>Can you please send a screenshot showing the encrypted message. Is there no error message displayed at the top?</p>
<p>All the best,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-07T22:50:48Z2017-12-07T22:50:49Zafter the update, stopped decrypting messages<div><p>the report sent, what else needs to be done?</p></div>Владимир Оборевtag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-07T22:55:44Z2017-12-07T22:55:44Zafter the update, stopped decrypting messages<div><p>Hi Vladimir,</p>
<p>your debug log suggests, that in addition to MacGPG you also have a custom GnuPG installed, with version 1.4.4 under /usr/local/bin/gpg.<br>
This is why you are seeing this error</p>
<p>If you run the following commands in Terminal, everything should be working just like before:</p>
<pre>
<code>sudo mv /usr/local/bin/gpg /usr/local/bin/gpg-v1.4.4
sudo ln -s /usr/local/MacGPG2/bin/gpg2 /usr/local/bin/gpg</code>
</pre>
<p>Hope that helps.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-07T23:08:50Z2017-12-07T23:08:51Zafter the update, stopped decrypting messages<div><p>thank you very much, I did it</p></div>Владимир Оборевtag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-07T23:10:06Z2017-12-07T23:10:06Zafter the update, stopped decrypting messages<div><p>And the message is decrypted again? Sounds good.</p>
<p>Can you please open GPG Keychain and copy paste the version info from the about screen into this discussion.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-07T23:38:46Z2017-12-07T23:38:47Zafter the update, stopped decrypting messages<div><p>yes, the message is encrypted and decrypted. I do not have information<br>
about the version there. only keys</p></div>Владимир Оборевtag:gpgtools.tenderapp.com,2011-11-04:Comment/442502472017-12-09T20:26:00Z2017-12-09T20:26:00Zafter the update, stopped decrypting messages<div><p>Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.</p>
<p>Best,<br>
steve</p></div>Steve