tag:gpgtools.tenderapp.com,2011-11-04:/discussions/beta/3196-encrypted-mail-stuck-on-loadingGPGTools: Discussion 2018-03-26T14:44:41Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/442382682017-12-10T13:37:14Z2017-12-10T13:37:14ZGPGMail: Encrypted mail stuck on "loading"<div><p>Hi Lisa,</p>
<p>we are very sorry to hear that you are experiencing problems with GPG Suite.<br>
In order to learn more about the reason of the hang we would need an "Analyse" and "Spin Dump", when this occurs next. Following are the steps on how to create them.</p>
<p><strong>Spindump</strong></p>
<ul>
<li>open Activity Monitor</li>
<li>sort after 'Process Name' (first column) and select Mail</li>
<li>click the cogwheel icon and select 'Spindump'</li>
<li>'Save...' the Spindump output to your desktop</li>
<li>attach the resulting file to your existing discussion</li>
</ul>
<p><strong>Process Sample</strong></p>
<ul>
<li>open Activity Monitor</li>
<li>sort after 'Process Name' (first column) and select Mail</li>
<li>click the cogwheel icon and select 'Sample Process'</li>
<li>'Save...' the Spindump output to your desktop</li>
<li>attach the resulting file to your existing discussion</li>
</ul>
<p>Thank you for your assistance!</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442382682018-03-26T14:44:39Z2018-03-26T14:44:39ZGPGMail: Encrypted mail stuck on "loading"<div><p>Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.</p>
<p>All the best, steve</p></div>Steve