Trouble when trying to email a document (#768, fixed)

Tristan's Avatar


24 Nov, 2014 02:19 PM


I'm using a Mac with the latest Yosemite and the Beta GPG.

When I want to send an attachment, it's fine if I click on the paperclip in the email or drag and drop it in but if I do (from MSWord): [File>Share>Email as attachment] the Mail app ends up crashing and generating a report for the error headed GPG Tools. If you would like I can send through a copy of the report.


  1. Support Staff 1 Posted by Steve on 24 Nov, 2014 10:16 PM

    Steve's Avatar

    Hi Tristan,

    this sounds like you are running into a problem which is already fixed in the second beta available from our homepage. Can you update GPGMail from within the app? After that you might want to update OS X to 10.10.1.

    Let me know if then your issue persists or if the newer GPGMail version indeed fixes this problem.

    All the best,

  2. Support Staff 2 Posted by Steve on 21 Dec, 2014 01:20 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 21 Dec, 2014 01:20 PM.

  4. Steve closed this discussion on 16 Jan, 2015 03:50 PM.

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