No encryption or signing icons on Apple Mail (solution: double check email address used in key perfectly matches the one used in Mail.app > Preferences > Accounts)
I just installed GPG Suite 2017.1b3 on my MacBook Pro. (macOS Sierra) Installation went fine, but do not have any icons when I open up apple mail for encryption or signing.
I restarted mail, reinstalled suite and rebooted, but still no icons.
T
What did you expect instead
Describe steps leading to the problem.
Are you using any other Mail.app plugins?
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Support Staff 1 Posted by Steve on 21 Sep, 2017 11:31 AM
Hi Tony,
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
Could you please send a debug log from your affected machine: Open System Preferences > GPGPreferences / GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.
All the best,
steve
2 Posted by akggz05 on 21 Sep, 2017 12:36 PM
Steve,
I ended up fixing the issue. I had mis-typed my email address on my key. It did not match my email configured on my mail client.
Once I changed it the icons appeared.
Thanks
T
Sent from my iPhone
Support Staff 3 Posted by Steve on 21 Sep, 2017 12:36 PM
Perfect. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.
Best, steve
Steve closed this discussion on 21 Sep, 2017 12:36 PM.