tag:gpgtools.tenderapp.com,2011-11-04:/discussions/beta/2204-gpgmail-ihrer-nachricht-konnte-aufgrund-eines-unbekannten-fehlers-nicht-verschlsselt-werdenGPGTools: Discussion 2017-08-26T15:56:52Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/432947982017-08-26T15:19:41Z2017-08-26T15:19:41ZGPGMail: Ihrer Nachricht konnte aufgrund eines unbekannten Fehlers nicht verschlüsselt werden<div><p>Hi Torben,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>First, let's check if your key is ok:</p>
<ol>
<li>open GPG Keychain<br></li>
<li>double click your sec/pub key<br></li>
<li>create a screenshot of the <strong>key tab</strong> (⇧⌘4 + drag w mouse)<br></li>
<li>create a screenshot of the <strong>subkey tab</strong><br></li>
<li>attach both screenshots to your discussion by visiting it in your browser</li>
</ol>
<p>Should your key have expired, please re-new the expiration date.</p>
<p>Should your subkey be expired, please create a new subkey.</p>
<ol>
<li>navigate to the subkey tab<br></li>
<li>click the "+" button below<br></li>
<li>confirm with "Generate subkey"</li>
</ol>
<p>After that send a signed and encrypted test mail to yourself. Are you able to decrypt and verify the signature successfully?</p>
<p>In case your key resides on the public key servers, don't forget to upload your updated key, so that the changes are reflected on the key servers.</p>
<p>Best regards,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/432947982017-08-26T15:54:50Z2017-08-26T15:54:51ZGPGMail: Ihrer Nachricht konnte aufgrund eines unbekannten Fehlers nicht verschlüsselt werden<div><p>Hi Steve,</p>
<p>thanks a lot for the fast response. Indeed, the expired subway was the problem. I created a new one. The problem is solved. Again: Thanks a lot!</p>
<p>Best regards,</p>
<p>Torben</p></div>Torben Hageltag:gpgtools.tenderapp.com,2011-11-04:Comment/432947982017-08-26T15:56:51Z2017-08-26T15:56:51ZGPGMail: Ihrer Nachricht konnte aufgrund eines unbekannten Fehlers nicht verschlüsselt werden<div><p>Perfect. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.</p>
<p>Best, steve</p></div>Steve