GPGMail: GPG Mail 2017b3 doesn't encrypt mails on 10.12.4
Hey guys,
I have all relevant keys imported and set the correct prefs, but new mails don’t get encrypted. The button in the upper right doesn’t turn green and mails stay in plain text.
Whats wrong?
Cheers
Danny
Expected
Encrypt new mails
macOS 10.12.4 16E195
GPG Suite 2017.1b3 1812 (d43863c)
GPGMail 2.7b3 1215 (d0b5fa0)
GPG Keychain 1.3.3b2 1271 (028a4a2)
GPGServices 1.11 916 (872e77d)
MacGPG2 2.0.30-1b2 887- (4912d26)
GPGPreferences 2.0.2b3 927 (641418e)
Libmacgpg 0.7 782 (536bf51)
pinentry 0.9.7 4 (b75069d)
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Support Staff 1 Posted by Steve on 15 Jun, 2017 01:16 PM
Hi Danny,
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
Have you closely followed our Getting Started Tutorial regarding sending a first test mail?
Note that one requirement to encrypt an email is to have a recipient in the To: field for whom you do have a public key in your GPG Keychain.
All the best,
steve
2 Posted by Danny on 15 Jun, 2017 04:54 PM
Hello Steve,
sure, I used it for years under 10.9 and everything was fine. I have my recipient's public keys in a directory, imported them and my own key as well.
I found out that one of my send-addresses works. but the other, which is included in my key as well (at least the GPG keychain tells me so), doesn't.
3 Posted by Danny on 15 Jun, 2017 04:58 PM
Why does it actually depend on MY key whether I can encrypt a mail, when the crypto is applied by the recipient's public key?
Support Staff 4 Posted by Steve on 16 Jun, 2017 12:36 PM
Hey Danny,
any outgoing mail is also encrypted with your own public key. Otherwise you would not be able to read any encrypted mails after sending them out.
First, let's check if your key is ok:
Should your key have expired, please re-new the expiration date.
Should your subkey be expired, please create a new subkey.
After that send a signed and encrypted test mail to yourself. Are you able to decrypt and verify the signature successfully?
In case your key resides on the public key servers, don't forget to upload your updated key, so that the changes are reflected on the key servers.
Best regards,
Steve
Support Staff 5 Posted by Steve on 18 Aug, 2017 10:24 AM
Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.
All the best, steve
Steve closed this discussion on 18 Aug, 2017 10:24 AM.