GPGMail: not working with mac os x sierra 10.12.5 (16F73)

Buchmueller's Avatar

Buchmueller

06 Jun, 2017 07:14 AM

is crashing is crashing is crashing is crashing is crashing is crashing is crashing is crashing

Expected
its not crashing

Additional info
starting mail, then the app crashes. can’t use my mail

macOS           10.12.5     16F73
GPG Suite       2017.1b3    1812    (d43863c)
GPGMail         2.7b3       1215    (d0b5fa0)
GPG Keychain    1.3.3b2     1271    (028a4a2)
GPGServices     1.11        916     (872e77d)
MacGPG2         2.0.30-1b2  887-    (4912d26)
GPGPreferences  2.0.2b3     927     (641418e)
Libmacgpg       0.7         782     (536bf51)
pinentry        0.9.7       4       (b75069d)
  1. Support Staff 1 Posted by Steve on 07 Jun, 2017 05:55 PM

    Steve's Avatar

    Hi Buchmueller,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Could you please download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA256 to verify the download.

    Do you have crash reporting enabled in System Preferences > GPGPreferences / GPG Suite? We found one crash report. Is the crashing persisting with the nightly build? It would be helpful to also submit additional crashes with your email address so we know they are related to your case.

    All the best,
    steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. Support Staff 2 Posted by Steve on 07 Jun, 2017 05:55 PM

    Steve's Avatar

    Oh and are you using any additional mail plugins?

  3. 3 Posted by Buchmueller on 08 Jun, 2017 07:50 AM

    Buchmueller's Avatar

    Hey Steve,

    its working! Wow. Thank you!

    Using mac os x sierra 10.12.5 (16F73)
    Using GPGMail 2.7 (528f510)
    Build: 1219n
    No additional mail plugins
    1 GSuite Account and 1 MS Exchange with GPG (AWS) /

    Thank you

  4. Support Staff 4 Posted by Steve on 12 Jun, 2017 07:17 PM

    Steve's Avatar

    MS Exchange was at fault here. Microsoft does all kinds of weird stuff while processing mails resulting in broken OpenPGP messages. We keep making GPGMail behave more tolerant towards those changes.

    The fixes will be included in the next GPG Suite beta release.

    Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  5. Steve closed this discussion on 12 Jun, 2017 07:17 PM.

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